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October 2023 by Dennis BRABANT
Just tried several times to get an interest rate for a vehicle loan and just get the run around with voice mail and ended up with some person likely off shore who gave me the wrong number - what a joke - probably 20 people in the bank and no one answers the phone
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September 2023 by Raylene Stromberg
They take it upon themselves to make decisions on your behalf without any type of discussions! This ends up costing the customer unexpected fees!Terrible customer service, phone calls never get returned, promised phone calls don't happen!I would not recommend banking with this branch!
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September 2023 by Raylene Marcelli
They take it upon themselves to make decisions on your behalf without any type of discussions! This ends up costing the customer unexpected fees!Terrible customer service, phone calls never get returned, promised phone calls don't happen!I would not recommend banking with this branch!
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April 2023 by Tommy Lax
Something happen to this bank. There’s way too many negatives. Just stay away from this place. I’m tired of trying to get anything resolved. They don’t listen, especially on the mortgage side. Just run. Sorry…
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March 2023 by Steven Baker
Terrible service from employees with attitudes. Do not bank here.
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March 2023 by Tiara Mackie
Amazing customer service! So nice and personable, we use Sara as our financial advisor, she really took her time to figure out what we needed and would work best for us! Asked us what we needed and took her time to explain everything to us when we were unsure! Would honestly give her a 20/10 if we could! We learned more in 1 hour than we have in the past 8 years of working with financial advisors. Absolutely amazing, so down to earth, really connected and feel comfortable with her handling our finances!
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November 2022 by Steve Kranz
Zero with a bullet....Better service at the DMV!
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November 2022 by Cheryl Carver
Horrible branch, I switched from another small town location because I moved and would would rather drive the hour to go to my old branch. I will be switching back to my original branch.
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November 2022 by Joshua Chretien
This is my favorite location, the most amazing employees will help ys with anything
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November 2022 by kevin mitchell
Absolute worst customer service and completely incompetent from a business perspective they have no clue
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November 2022 by Joseph Juncal
To anyone who has the forethought to check reviews before making a decision to deal with any banking institution, I would suggest staying as far away from BNS and especially this branch as possible. In over 50 years of dealing with banking and the BNS specifically, I have to say that we have experienced the worst service and attention of our entire lives. Being left hanging on empty assurances for over 3 months, broken appointments, indifference and ignored calls and messages, we are finished with this bank and are taking our business elsewhere.
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November 2022 by Dan Keating
If they need something they will consistently call to get ahold of you but when you need your personal financial officer, I have called 3 times leaving a message and she changed it telling you to call the 1800 number and now after over 90 minutes on the phone still have to go to branch, it’s time to change banks!
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November 2022 by Geoff Jeffersob
This is more about the Scotia app being garbage and now I have to use the branch constantly. The rear atm is constantly broken and doesn’t show all my accounts. Scotia in general is brutal.
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November 2021 by Donna Nicolaidis
Very disappointed the bank has decided they don't make enough profit, that they have stopped the bank book updates and charge seniors for monthly statements!
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November 2021 by Lauri Duerr
Just had my worst experience with this bank. I went in to close my passing husband's account. I got nothing but unprofessional care. I was given the third degree and asked why I want to cancel.....Duhhh. I received NO "sorry for your loss". Then told that they have process which is fine, but when I told them I had just finished closing his other bank accounts with no issues I was told "Lucky you!!". I have had other run ins with this bank in the past and let it go. Not this time.I will never step foot in that bank again.
