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December 2023 by Leif Frostad
Very pleased with the level of service I received. The store is well organized and clean.
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September 2023 by Brandon
I would caution anyone buying sports equipment from this location. Certainly would NEVER trust my kids to be safe based on their recommendations. The kid who we had to hunt down after several minutes looking at skates was more interested at chewing his gum and rushing through the interaction. Never offered to size my son's feet. Relied entirely on my telling him what skates he should be in and size. When he tried them on my son said they were too big and the kid said "he's a growing boy they're fine". If you know anything about hockey that is such a massive no no. I had to ask twice to get the smaller size. I was able to get out without another approach and after waiting a decent amount of time at the check out. Not one person offered to sharpen them. Probably because the girl at the front was more worried about her gum flavor as well as the store manager playing around on a till instead of aiding the lineup that was slowly building. What if I was a shopper that DIDNT KNOW they weren't sharp? I couldn't imagine buying a bike or a set of skis from this store. They wouldn't care about sizing them properly I am sure and resulting in injury.Best part is two days later I was at the Midland arena getting skates sharpened; as I would not have trusted this location to actually do a half decent job. When I overheard a couple having issues with their daughters skates. She couldn't skate at all! Turns out.. same kid helped them based on description. He promised them they were sharpened... they were not.This location is not only unprofessional, the compete opposite of educated, but most of all is going to get people hurt.Avoid Midland Sport Chek at all costs unless you know what you want and do not need help.
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June 2023 by Erin Abram
I was in the store for almost 20 minutes. I went in looking for running shoes and needed some info and advice. An employee walked past me 4 times without acknowledging me even though I made eye contact and said hello. He went to help another customer, and never did come to me. I looked around and could not see anyone else I could ask for help, except for the woman at the register. I told her what happened, she did apologize but still offered no help or even to get someone to help me.
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May 2023 by KRx worldWIDE (KRx)
Way too overpriced here for anything shoe or clothing related, plus they're lacking a good selection of shoes (seem to be only catering to runners) would love some decent Nike, Adidas, Air Jordan's or possibly Timberlands. Bought my skates here a couple years back, wasn't too expensive. Can find the odd sale on little kid shoes or hats for gifts. Staff was friendly.
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April 2023 by Holly
I've purchased a DimondBack Ridgeline bike. It needed service and Jason the Tech was so quick and great at his job. I highly recommend purchasing a Bike from the midland location.
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March 2023 by Justin Bautista
Amazing service from Jason - he was very helpful and polite, and went out of his way to provide the best customer service possible. He also opened the door for my mom on the way to the bathroom. I highly recommend this sports chek location for all your sporting good needs!
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November 2022 by Keefe Hood
Great selection and really helpful staff members.
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October 2022 by Nick Marchese
Clean store well runSelection can be a bit betterThe Service is fast and FriendlyPrices are fair
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February 2022 by Lee McFayden
Happy to get a buy one get 50% off on racquets! Cashier was very friendly and informative
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February 2022 by Joey Berlenbach
Unbelievably terrible customer service from their hotline.Tried to use the 10% email coupon on an item that isn’t listed on the exclusion list. But it didn’t work. So I phoned to inquire.The answer was “well I’m not going to tell you everything that is on the list because there is too much”I replied “well what is on the list? I don’t want to buy an energy bar.”“I’m not going to tell you that either. There’s too much to mention”So I said thank you for nothing. I feel scammed into signing up to a 10% email bribe that you can’t even use. They hung up the phone on me without saying bye.Worst customer service for such a large company. I’ll spend my money at a local business where I am appreciated.
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February 2022 by Sital Patel
I placed an order online for a bike at Midland, location. I checked out and received the order confirmation. A few hours later the order was cancelled. I called the location and asked why the order was cancelled. The manager stated someone else called the store and purchased the bike and was on her way to get it. Terrible customer service.
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February 2022 by Dimitrios Nikolaou
Clean store well runSelection can be a bit betterThe Service is fast and FriendlyPrices are fairCOVID protocols appear to be effective4 Stars well done
