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February 2024 by Lynne Gallant
Outstanding Everything!. We purchased a harvest table, bench, 6 chairs and are so pleased with our experience. We worked with Helen who was perfect. She introduced herself, asked if we needed help, listened to what we were looking for and and encouraged us to look around. She said she would be available if we had any questions and to feel free to come and get her if we needed her. She was not pushy nor did she follow us around so we were very comfortable looking around and taking our time. We were allowed to take chairs from one table and put it with the table we wanted to see what it would look like which was fantastic to be able to visualize everything together. When we were done, Helen answered all of our questions and went in depth on concerns we had. We were advised it would take 6-10 weeks and 7 weeks later, we got a call, they delivered 3 days later and we could not be happier with our purchase. We love everything about it. They did a great job! We will definitely be returning for bedroom furniture. Great job Millbank, thank you for superior service and products.
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January 2024 by Sandra Priestap
I recently ordered and received a set of replacement maple kitchen chairs, an office desk, file cabinet and bookcase & I am thrilled with the workmanship of all the pieces of furniture. They are all a wonderful addition to our home. We are repeat customers of Millbank Family Furniture because of their quality furniture. The delivery men were on time and even took their boots off before entering the house, which I really appreciated since I have light coloured carpeting. It has been a pleasure to do business with you again. Thank you. Sandra
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January 2024 by Dale Chambers
Another great experience at Millbank Family Furniture. We had them custom make a kitchen island and 2 island chairs. We modified their island design by changing the size to fit our layout and added a butcher block countertop and cantilevered pot and pan drawers. Karl and the rest of Millbank Family Furniture again made our choice for Furniture additions to our home an easy experience. With the great service and timely completion and delivery, gives us no reason to look anywhere else. Thankyou.Brigitte and Dale.
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January 2024 by Jim Halucha
We ordered a large 12 seat dining room table with chairs as well as a full bedroom set with dressers, night stands and a bed. The table arrived with a stain that we didn't like and Millbank took it back and made it right with no questions asked!! Phenomenal customer service and craftsmanship! I've recommended them to everyone I know! Why would you go anywhere else...
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January 2024 by Ursula McNeil
We ordered a pine bed and it was delivered and set up today. The bed is a beautiful quality product. The delivery and assembly team did a first class job and I highly recommend this furniture company.
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November 2023 by Caitlin Fox
Outstanding quality and service. We purchased a large Leka dining table and 12 chairs for our dining room. As a large family, with some small kids, we weren't sure what to purchase that would be comfortable and provide us with the look we were after. Our every expectation has been exceeded. The colour of the table, the chairs that were recommended and the whole look together is exactly what we wanted. The only thing better than the products themselves was the service we received. We visited the store a few times before purchasing and each individual the offered us help were outstanding. They helped us chose the table based on our very vague descriptions and moved chairs all over the store so we could see what each idea we had would look like like. They are knowledgeable about stain, grain and woods and helped us select the right product for our family. We will always look at Millbank first when wanting to invest in quality, beautiful furniture!
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November 2023 by Kellie Grant
The beauty of our furniture, the ease with which everything was done, over half of the order was custom, and the fact that it was EARLY! all contribute to this five star rating. We will be ordering from these wonderful people again and again. Thank you. Our pieces were gorgeous!
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November 2023 by Victor N
This place definitely deserves to be on top of the list when you shop for furnitureEverything is sold wood. Even washroom counter ?
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October 2023 by donna lg
Millbank created a beautiful entertainment unit for us. We are really thrilled with it - the workmanship is outstanding. From our first contact with the store right through to the installation, the attention to detail was evident. Rebecca, our sales associate, went above and beyond to answer my many, many questions. Highly recommend Millbank and it's worth the drive (including the beautiful area that one drives through going there). Thanks again!
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October 2023 by Viktoriya Buchanan
Huge thanks to the Millbank Family for my amazing custom made sleigh bed in cherry wood with custom matched stain color. It fits my bedroom's trim perfectly!! Looks and feels fantastic. Rebecca was so wonderful to work with! A quick turnaround in making it. Great job with delivery and setup!!
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October 2023 by Julie Matthews
Impressive company from first class service quote for project, full gut kitchen and livingroom reno. Millbank furniture custom fit and produced cabinetry, supplied a live video for actual video of finished look, with many questions and a few changes, Jon was a pleasure to work with. Location was not a hurdle as we are an hour and half away from the office. The project from start to finish took 2 months to complete. New look of our rooms, curio cabinets with glass, mirror back and light, cambria quartz counters to accent the chocolate cabinetry around gas fireplace coffee bar and our new island wow! Thank you Millbank Furniture and Jon with his patience handling all questions and communication within a timely manner!?????Will save up for a TV!!Lol!
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October 2023 by Rod Marlatt
We had this custom made kitchen table and chairs made by Millbank Family Furniture....we couldn't be happier....basically it is one of a kind due to the changes we made to the original design....they even custom tinted the stain to suit our vision....thanks so much to Joe, Karl, Helen and Anna for all your help in making our vision a reality.....also want to thank the two young delivery guys.....most courteous and accomodating....called us to let us know of a delay and what time they would be here.....arrived with a smile and placed where we wanted no garbage was left behind.....thanks again everyoneRod and Claudia
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June 2023 by Brenda and Robert Stanton
We had done business with Millbank Family Furniture before, so knew the capability of the team. We ordered an entertainment unit designed, coloured and sized to match some existing pieces. The result was everything we had wished for, in appearance and in build quality. We were 100% satisfied and can confidently recommend them.
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June 2023 by Jeanine Clarke
Millbank Family Furniture did an amazing job making my dining room chairs. My daughters and I sat in every chair in the showroom. Staff waited patiently as we chose the right style and comfort. Helen was able to match the stain with all my other furniture so they look like they belong. Ever time I walk past my dinning room I am reminded of how good they look and I smile! Thanks Helen for all your help.
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March 2023 by Dawn Hart
The quality and attention to detail of Millbank Family Furniture cabinetry is unmatched. They executed our vision for our new build perfectly. With help making design style choices and seamless installation the entire experience was flawless. We highly recommend Millbank Family Furniture for all of your cabinetry needs.
