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January 2024 by Google user
Came first time. Store is neat and clean. They have good inventory. Biggest problem I faced is that I needed help but couldn't find any staff to help. Beside Counter they were no staff to be found. Finally I put back what I wanted to buy
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December 2023 by Stefan Mitrovic
One of the workers in paint was very nice and she was very respectfully. The only downside to her costumer service was her lack of knowledge on paint and couldn’t answer my questions to the ability i was just expecting. Other then that she was good.
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November 2023 by Kirthika K
Poor customer support. They don’t accept returns. So be careful when you purchase and want to return. Other stores are way better.
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November 2023 by Frank B
Good sales and price matching. Very helpful attendants. Nice selection of everything. And comes with a great burger joint in the mall food court.
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September 2023 by Zainab Jafferjee
I want to take a moment to express my gratitude to Patrick( Appliance Department) at Milton Lowe's. His assistance in locating a lost receipt has been truly appreciated. It's these instances that highlight the invaluable role employees like Patrick play in enhancing the customer experience at this Location!
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September 2023 by Zainab
I want to take a moment to express my gratitude to Patrick( Appliance Department) at Milton Lowe's. His assistance in locating a lost receipt has been truly appreciated. It's these instances that highlight the invaluable role employees like Patrick play in enhancing the customer experience at this Location!
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September 2023 by Brittany Cowling
We were in store today buying all the items we needed to lay our new tile and hardwood, also purchased at this Lowes. Conrad was beyond helpful and want to give him a huge shoutout! He was patient and listened to exactly what he were trying to do and recommended the right products for the job. He really took the time to understand our project and made sure we had exactly what we needed. 10/10 service and thank you Conrad for making this part of this project a little bit easier!
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August 2023 by Mohammed Abdul Salaam
Took me sometime to get my questions answered. Customer service had to page a couple of times before someone finally showed up. One of the customer service rep was avoiding me and clearly wasn't interested to help...the other 2 were very helpful.
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August 2023 by Deirdre Parker
Olivia went above and beyond to help my bf and I today when returning a defective air conditioner. My bf has MS and relies on our ac. Her customer service skills were top notch and were only matched by her friendly and fantastic personality. Our service today has made us loyal customers. Thank you Olivia !!
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August 2023 by Mohd. Abdul Salaam
Took me sometime to get my questions answered. Customer service had to page a couple of times before someone finally showed up. One of the customer service rep was avoiding me and clearly wasn't interested to help...the other 2 were very helpful.
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August 2023 by Joelle Mokhtar
Just moved in the area and needed some supplies to help me settle in. Billy did the unthinkable and helped me take the time to find right what I needed, even if I didn’t know what I needed. Thank you Billy for your help! Highly recommend visiting here for your building and tool needs!
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June 2023 by Angela/Jason Ash
Ordered an item online. Recognize I did not get the email saying order was ready however customer service at the desk was atrocious. Ignored by 3 then asked for help ignored again then passed onto another and was told to come back because they didn’t email me. I explained I was from out of town and needed it for a present. Now been here for an hour. Just received an update that they found it but it’s on a top shelf and it will take longer to get it if I wanted to go. I said no I’ll wait. Noting that I am one aisle away from the grilling area and this order is not large at all. Almost 75Minutes later it arrives and then the counter clerk told the young associate who got the order to go away because it would take time to process the order. He finwas quite willing to wait to take it to my car but she said no we will call you back. Front customer service need lead needs -Agnes - a BIG lesson in customer service. You don’t tell a customer to go away or they don’t come back. I only stayed because the item was sold out at all other suppliers. Perhaps there is a reason Lowes still had stock. 90 minutes later … waiting for the associate to help out to the car because she told him to go away. 5 have walked by aimlessly and now Agnes is pagin associates back. Daniel returned and was a great help loading and very polite. Front counter could take a lesson from him
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June 2023 by Jass B
Worse experience ever. I was thr for curb side pickup today. I had to call 7 times from parking lot for my order. Everytime I called they said Associate just went to pick up. I was there 7:30 it was a scheduled curb side pickup. My order came out at 8:25. The Associate didnt even say hi or any thing no explanation why my order got late he just ask a random customer who was walking by to help putting box. No identity check nothing. And I had to put the box with help of my 11 year old daughter in the back truck. He was just standing and watching the show. Very very disappointed walmart homedepot customer service is excellent never go to milton lowes worse customer service people on desk and delivery ppl
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June 2023 by Kaiden Durance
I'm probably misspelling the name and I apologise if I am. Caitlyn the .ca rep of the Milton store is extremely polite and understanding! Even with customers that call back 3 times an hour when worried about an order such as myself?
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May 2023 by Mike H
Horrible experience. Was in the store for 45 minutes with no help despite pressing buttons to call for help people walking by ignoring me then when I finally got someone’s attention I showed them the countertops I wished to purchase on the clearance rack that said starting at $54 then two other price tags $75 and $95 I asked witch one is it they quickly scanned and said $189 I then asked why they’re on the clearance rack. They were the only ones on It. Rather then helping me with a solution or anything they walked away aswell as a contractor. I’ll never be back.
