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October 2024 by Ashram Beachoo
Excellent service at the Pharmacy from Kelly. Prompt, knowledgeable, answered my questions and prices were competitive.
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October 2024 by Indarjeet Singh
The worst shopping experience I've ever had. I have experienced a number of negative incidents. For how bad this company is, I'd give it zero stars, imagine shopping casually and being accused of stealing three times. I find this to be absolutely ridiculous and unacceptable. Here, the manager biases and discriminates against a certain group of people. Although Rexall claims to be an inclusive workplace, it doesn't seem very inclusive. People who stole from the cash register were pictured behind the register. Consequently, if you are a teenager or a young adult, I recommend not coming to this place ever, you'll be better off elsewhere, where you won't be discriminated against. A manager with dark skin should be audited. I was surrounded by employees because she was accusing me of stealing quoting "I saw something on the camera" but having no evidence against me. It is time to reevaluate the customer service here. My business will be taken elsewhere to a place with greater honesty and integrity. This is not acceptable. People who look/seem young are being targeted by the manager. Your customer service needs to be improved. It leads to a loss of business and a tarnished reputation...
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September 2024 by Vanessa
Had excellent and friendly customer service from a lady named Sonia today! She was very helpful and knowledgeable about beauty products. Thank you for your help!
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August 2024 by Damian Rauti
This Rexall is terrible. As I was shopping my hands were full and I needed to place an item in my pocket in order to not drop my things. I was immediately accused of stealing as I was pulling the item out to pay for it. Why would I pull out my “stolen item”
At the cashier? This is unacceptable behaviour and I wish for something to be done about it. This store has lost all credibility and integrity. Not to mention the employees are very rude and not helpful.
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July 2024 by Asma
I had an excellent experience at Rexall today. Himali The cashier was incredibly friendly and efficient. I was greeted with a warm smile and she was very patient with me as I asked a few questions about shipping options. They went above and beyond to ensure I understood everything and even offered some helpful tips to save on postage. The service was quick, and I left feeling very satisfied. Thank you for the great service!
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July 2024 by McCoy Daniels
Good store but your staffs does bad things.
I bought a card when I got home it was a used card...so pissed off rn
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May 2024 by Pax Psychosis
It’s very clean, spacious and well stocked. My only complaint is how poorly staffed this location is. They had 4 pharmacy techs in the back, and a single retail employee. Only 1. They had to do everything alone. Face the stock, tidy, and do cash. The store is quite sizeable, so there can be a few min wait for them to return when you’re ready to check out. They were very friendly and appreciative. The prices are better than Shoppers. I saved $8 on the 2 products I purchased here, vs Shoppers.
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April 2024 by olajide triolo
I went to the post office to pick up a package and Parth was about to go on break but decided to stay and assist the line at the post office. He provided an excellent experience!
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February 2024 by itz kingabdullah
This is the absolute worst place ever to shop. I have had multiple negative confrontations. I would want to put 0 stars for this company for how bad it is, imagine just doing your casual shopping and getting accused of stealing not once, not twice, but three times. This is absolutely ridiculous and unacceptable. The manager here biases, and discriminates against a certain group of individuals. Rexall claims to be an inclusive place, but it does not seem too inclusive. They had pictures of people behind the cash register of people who have stole. Based off of that, if you are a teenager of a young adult, I would recommend to not come to this place ever, you’ll be better off elsewhere, where you won’t be discriminated against. The dark skinned manager should get audited. She had brought a bunch of employees to surround me just because she is accusing me of stealing quoting “I saw something on the camera” but having no proof on me likewise. The customer service here needs to be reevaluated. This is not acceptable, and I will be taking my business elsewhere to a place with more honesty, and integrity. The manager is picking on people that look/seem young. Please fix your customer service. That is how you lose business, and eventually end yourself up with a terrible reputation…
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February 2024 by Dizzy
If I could give 0 stars I would. 1 star is way too high for the Pharmacy. Rexall grocery itself is great and employees too but the pharmacist should be reconsidered by his boss and fired immediately. Never stepping foot in here again and I will go out of way to tell everyone to never go to this location.
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January 2024 by Heather Williams
I went to the post office and then picked up a few items in the store. The staff was friendly, helpful and knew their products. Overall a great experience.?
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November 2023 by Jinal Prajapati
Worst pharmacy ever!
Staff is so rude.
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November 2023 by Mohan Balasubramanya
Good place to buy medicines but expensive
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November 2023 by Maha Selfo
Great pharmacy
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October 2023 by Bittersweet Souls
Garbage service, my kid is sick and they don't care to even get our of their cubicle to help find something.
