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February 2026 by saige wilson
very clean, friendly and informative staff
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January 2026 by Nathalee Blanchard
Jada was a delight . Very knowledgeable and friendly . Thank you.
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January 2026 by Taha Aqeel
Tanya is a great rep! Helped me choose the best option for my storage needs!
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January 2026 by Michael Tuason
Smooth in and out great storage place highly recommend! Service is amazing everyone is great!
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December 2025 by Becca Brewitt
Clean, secure facility and excellent customer service. The staff member who helped me, Jada was friendly, helpful, and made the rental process easy from start to finish. Highly recommend!
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December 2025 by Payton Reynolds
The Assistant Manager, Jada I think her name was, was absolutely wonderful to work with. She was friendly, patient, and extremely professional. She went above and beyond to make sure everything was handled efficiently and answered all of my questions. I truly appreciated her help and would highly recommend this location.
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December 2025 by Izak Lewis
Great place and great customer service!!
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December 2025 by Wendy Williams
Excellent service
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November 2025 by Reid Wilson
Amazing staff super friendly and informative answered all my questions. Made storing my stuff a breeze!
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November 2025 by Tracy Franks
Jada was extremely helpful and pleasant. Answered all our questions and made the whole process of renting a unit seamless.
Highly recommend Jada and Smartstop self storage.
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November 2025 by Mitchell Reynolds
Great experience, staff is very friendly and helpful. Made my move stress free!
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October 2025 by Affan Hamid
Terrible experience. I have reserved the unit online and received the confirmation as well, it's mentioned in the email reserved for 10 days. 15 minutes later received a call from storage saying you have to confirm today or latest by tomorrow as a favor. Total nonsense.
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October 2025 by Anwar Paracha
It's a very nice set up and a very good facility. I have been renting for more than an year and am seeing detoreatation of the service rather than improvement. There used to be many trolleys available for customers convenience which have reduced to only 3 usable ones which are usuallynot available. The elevator is too slow to open or close which means it needs service. The loading time provided by the elevator is too short to bring any reasonable amount of items into it. Same is while off loading. When the issue regarding non availability of the trolleys was brought up to the ladies working at the front desk they said it's a privilege and not your right to be provided with a trolly. They told me there are actually 8 trolleys but 4 are missing as the customers have taken them to their lockers and use them exclusively when they need them. I asked why the trolleys are not recovered by the management if they belong to the company. They said they don't know because they can't see past the loading dock. I told them to take this case up with the manager if it is beyond their capacity. Thay said they have reported many times but nothing happened. I asked them for the manager's contact which they said they are not supposed to provide. I asked them to take my phone number and email from my account and kindly ask the manager to contact me. They said they will do so. I haven't received any email till now. It is suggested to the owners to please take care of this wonderful set up and business and not let its its reputation get ruined because of a few carelessness individuals.
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October 2025 by Sierrah Laurent
Great service and very kind staff!
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September 2025 by Trenton Carter
Very nice facility and affordable. Eshan helped me secure my storage unit and even updated my pricing to reflect the rate of the day. Would highly recommend if you’re looking for storage in Milton
