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February 2024 by Aliya D
Pleasant experience with Brenden Rockett! He was courteous and mindful, he offered water even before getting down to business.He was able to answer all of our questions and went through the details of the contract and bill of sale thoroughly!The other sales representatives were quite friendly. They took the time to chat with us after the sale about our vehicles, along with the vehicle we just purchased.
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February 2024 by Joanne Piccitto
Great experience. Love, my XT6 sport Cadillac!Thank you Steve for giving me the best
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February 2024 by Ameer Ayyad
Had an experience with some of the sales reps and the GM regarding purchasing my vehicle due to a VIP sale. I was told and promised a number for my vehicle and I alerted the representatives that the vehicle was stored and that if I was to take it out to sell it that all the numbers were set in stone as I would have to spend money to take it out of storage. When I arrived, they instantly changed their minds and said that they did not know that any number was "promised" and that due to an exhaust modification that can be easily fixed, the price would plummet. They were extremely unprofessional, and they wasted my time, and money and didnt have the decency to even honour the deal that they put in place. Please stay away from this dealership, I have seen many reviews that have had similar experiences as myself. STAY AWAY if you are interested in selling a vehicle.
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February 2024 by Jeffery Van Grootel
Thank you to Wallace Chevrolet! I recently purchased a vehicle from Wallace and the experience was excellent. Everyone at the dealership was a pleasure to deal with. Professional, courteous and accomodating are just a few of the words I'd use to describe the staff.A special thank you to Imad (Sales Representative) and Adam (Business Manager). These two gentlemen were outstanding to deal with! Great communication and customer service. I would highly highly recommend these gentlemen if you are in the market for a new vehicle.I have purchased many vehicles over the years and my experience at Wallace Chevrolet has been one of the best!
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February 2024 by Peter Woolcott
Fantastic dealership. Bought a used truck and before I picked it up they surprised me with new tires brakes etc... Manny was extremely helpful in helping me find the truck and Gohar was also very helpful on the purchasing side, can't thank them both enough. This is a true integrity operation.
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February 2024 by Nick Oleinik
Stay away. OMVIC investigation pending.Called into the dealership, negotiated a deal on the 2023 ZL1. Was offered 75,000 on my trade initially. Was called next day and told that they gave me the wrong trade in price despite having the VIN. and thought it was a diesel not a 6.4hemi. Told me it would be 70000 instead. I said no thank you, was then offered 74000 and said that’s fine. Went through full approval, got a bill of sale (not signed I was over the phone) they processed a bank loan using the listed trade in. Approved the loan and with 24 hours to collection of vehicle. Called me and said so sorry market has flipped we gave you the wrong trade in value AGAIN and now it’s 60000 to 62000. After hitting my credit with a hard check based on a number they provided. OMVIC case has been opened. Dealer refused to honor the deal. Wanted me to take a 12000 dollar bath after agreeing to terms.If you value your time. Stay the hell away from these people. They don’t call when they say they will. And they pull deals when you switch your insurance and get bank approvals.
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February 2024 by Steve Voulgaris
Kept me informed throughout the process.Very courteous.I would come back again.
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February 2024 by Stan Reitzel
We are very pleased with our dealings at Wallace Chevrolet. They allowed us lots of time to drive and examine the truck prior to making a deal. At no time did we feel pressured to make a quick deal for the truck.
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February 2024 by Kelvin Hollenbeck
Jessie was awesome and very patient, I was in and out for 2 year before I pulled the trigger.He did find the exact truck Iwas looking for.Kelvin
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February 2024 by Deryk Dorsett
Awsome service. Pleasure to deal with.
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February 2024 by David Bilan
Great dealership to deal with.
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February 2024 by National Equipment Sales
Got oil change done on my Chevy Colorado, Best service, will always go back,
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February 2024 by Meko
Came in to buy a new car on their lot and spent a couple of hours at the dealership. They told me that they would get back to me later that day with a trade in value. Two days later I'm told the vehicle is sold. Not impressed. They waisted my time if this is how they treat their potential customers good luck!
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February 2024 by Michael Hart
Great dealer and good sales to delivery experience
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February 2024 by Nick Salmon
Made buying a car a pleasureImad and John are both amazing salesman