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February 2024 by Mark
Great customer service and friendly staff
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February 2024 by Laureen Pogue
Terrible service in lumber department. No assistance until we paid. Wrong price came up at till, was told the flooring was reserved we the customer were expected to read the paper on the flooring instead of them removing the flooring.Very disappointing!!Guess will have to shop out of town.
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January 2024 by 6jasca
One of the best hardware stores in (Building) centers I have dealt with Jason is the man
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October 2023 by David Chevrefils
Great & clean store with lots of Home Hardware stock. Never had problems finding what I need.
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October 2023 by L B
Some staff are wonderful others should go to manners school. On several occasions have stood waiting for help and staff was to busy talking about weekend plans and how the date they went on was.
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August 2023 by Pony Ride
A great store! Really well stocked and very helpful. Twice this week I went into the store with tricky issues and twice Peter was there to help and went the extra mile for me. Thanks for making the summer much better! See you soon.
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August 2023 by Steve Mignardi
Nice location with a great selection of cottage supplies and building products. Fair prices and you support the local economy.
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August 2023 by Jim B
3rd time in the week here. Unfriendly staff. Not helpful. Im an interruption they don’t like. You can see they really don’t like their job. And the one phrase I really hate hearing from store staff! “. If we have any it’s in isle …”!
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August 2023 by Aaron Nonya
Super friendly employees who are happy to help anyway that they can. Prices aren't necessarily the lowest, but that's more than made up for by the customer service. I had needed a spare truck key cut, they didn't have my key in stock and neither did anyone else. I ordered a blank on amazon, brought it in to the store to see if theu would cut it... gentlemanat the station said that he'd be happy to cut the key with no guarantee that it wouldwork (which was perfectly fine by me). He didn't charge me for the cut since i had to buy my own blank and the key works perfectly! Outstanding treatment and customer service!!
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August 2023 by John Cowling
Thank you Lee, big grey beard in plumbing, for helping save my project. The faucet is installed as well as the water purifier.
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June 2023 by Paula Vaughan
We enjoyed the garden centre, lots to chose from. Plenty of parking and the staff are friendly. We loved the large front display of Yeti merchandise and purchased one that was on sale.
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June 2023 by Kevin
They never have what you need and no orders in to get more. On line shows stock, but when you phone ,there is no stock. Having to go to timber mart in haliburton for what I need or orillia.
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June 2023 by Ralph Steinmeister
When it comes to customer service, there seem to be some obvious improvements over the last year. Saw Jenna in the garden centre who was very helpful, and knowledgeable in suggesting the right plants for my garden. Colin was very efficient on the computer in ordering me a garden cart, with a proffessional manner. The cart arrived the following week, which Sue offered to take to my car. Amazing!Got home, noticed cart was scratched. Spoke with Erin, who immediately offered to fix the problem and gave me a 25 dollar discount next time I came in. Hassle free! Erin was not there the following week when I went back to Homehardware. I ended up talking to another Sue, who took the the intiative to ask other managers if Erin had communicated the cart issue to them, which she had. Wow. Nikki looked after adjusting my bill, who is freindly, and always wishes a nice day. Also, Charlene in the paint dept, knows her paint, and has a nice way of talking to customers. So, the customer shopping experience at Homehardware in Minden in my opinion, on these occasions has been excellent.
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June 2023 by Pamela Osborne
People in this store are very helpful and you can always find someone! The best is they let you bring in your dog. Wonderful
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June 2023 by Dave Fletcher
Nice large store. Good product variety. Pleasant staff. Dog-friendly. What else is there? ;-)
