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November 2023 by pranav patel
Went to the store and Saturday to look for the shoes which I seen online they won’t had it . Bought another shoes and confirmed with cashier I can return it within 30 days if I found the shoes which I seen online in different store . Cashier told me I can return anywhere even in STC as well and as I found the shoes which I seen online . And went to return at STC they denied they can’t take it back . Ask me to call customer service called them asking me to go to Same store called corporate office they did not answered call . Called multiple times store no response from the store either . Providing misinformation and not ready to help . Wasted $150 at adidas . Last time I shopped with adidas . I am done with them now.??????
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September 2023 by TheQuestionablePotato
Came in and they had a 50% Off almost everything promo. I got lucky and found two pairs of shoes and only paid $88 with tax. It can be a hit or miss but when it’s a hit it’s a home run!
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September 2023 by Kris G
Great service from staff good choice of clothing, proces were not bad as sale was on
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August 2023 by Amber Hasan
Big store, courteous staff, stuff on sale mostly out of stock but that's how outlet stores are. Weekends are super busy, not much variety for small kids, men's section almost takes up most space. Good sales on shoes and apparel for back to school
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August 2023 by Libbo Yuu
return policy is ridiculous. You can assume any sales are final ones.I bought a pair of boost. After wearing them for a couple of time, I found my knees hurt as the shoes are too soft in the bottom. When I tried to return them, they refused saying the bottom had wear pattern.
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August 2023 by Mustafa Tattan
Great prices. Excellent service. I purchased 3 shoes and 2 caps. They also had great customer support when I made an exchange on one of the shoes.
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June 2023 by Gugz
Went in with a friend. We both bought the same pair of shoes. There was a promo of 40% off. My size 12 had a sticker of $90 while my friend had size 9 and $70 sticker. Cashier honoured his price and when I asked for it she didnt… same product different price.. half the boxes had $70 and half $90. Terrible customer service. Stay away and shop online.
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May 2023 by alish madhvani
Very good collection compared to other adidas locations. Great customer service as well. Desmond helped me find the perfect pair of shoes I needed and Lindsey was also a great help. I wanted to return my shoes for another pair and she made it really easy for me to do so.
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May 2023 by darshan parikh
I got shoes for my son. The most rubbish thing is.....both shoes.... different sizes....can you believe this? I realized this after few weeks when I saw the way my son was walking with new shoes ...when we went to store for complaint....thay said we could not find your details in our database we can not do anything for you....i was not having my original receipt ?
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May 2023 by Jason Tuazon
Staff was really helpful. Clean and organized place
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May 2023 by Yasser N (Yazz)
Amazing experience, welcoming and friendly staff with a wonderful customer service. You can find a great collection and all the sizes.I'd recommend the branch of the heartland for Adidas shopping (footwear, sports clothing and accessories).Thank you
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April 2023 by Mariam Nassar
The store doesn’t have a big collection of shoes and clothes. Prices are good though!
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April 2023 by A G
Never have any matching sets, some staff are nice but others come off as poorly trained employees. Need to focus on customer service more.
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April 2023 by Jayu
Nasty stupid black lady as check out counter super rude. She don’t know how to talk to people she don’t know what promotion going on in the store and keep arguing with customers.March 18 2023 at 6:45pm she was working. If manager cares about their store and he/she see these comments. Rest all other employees was super helpful and good. No longer visiting this store
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March 2023 by Monica Parmar
Loved the patient and attentive service we received from the shoe staff!!!Thanks Moneare, Desmond and Jamie for truly helping us make informed decisions on our shoe choices???
