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March 2024 by Saira Imran
Excellent job !
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March 2024 by Nardeo Sham
I was very happy with the service, person and product
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February 2024 by Serena Plathill
It was my first time ever visiting a BioPed for some new orthotic insoles. I was given an appointment with Cynthia. On the first visit I was impressed by her professionalism, her knowledge and her treatment towards me. I returned a week later to collect my orthotics. After about 3.5 weeks I returned due to the cream coloured foam coming off of the insoles. I wasn't impressed after paying almost $600. I saw Cynthia again and she said "that's the middle of the insole that's why". When I questioned why I was given orthotics without the top coating she said "I didn't want it to be too tight". It was not told to me at any time during the first two times I was there, that that was a middle coating. I thought what I was given was the final product. She did do the top layer the 3rd time I came back though but perhaps it should have been explained thoroughly to a new client.UPDATE (Jan 9, 2024): Had a phone call with Cynthia to rectify the issue. She was as nice and polite as usual. We explained to each other things that should have been discussed earlier, and no hard feelings harbored. Transparency to patients/clients is essential in regards to their orthotics to avoid similar instances, and I should've been transparent about my feelings regarding the issue. Thank you Cynthia and best wishes to you.UPDATE: (Feb 9, 2024): Had 2 sessions with Nicholas due to foot pain from the insoles. He was professional and caring by being gentle with my painful foot. He listened and sought to help however he could. I appreciate your understanding and customer care Sir, hope this one will help with the pain. Thank you.
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February 2024 by A vdSluis
Excellent service. Works hard with the latest equipment in getting the right orthotics and shoes boots etc and works with insurance coverage including Veterans etc with great follow up service
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February 2024 by Jason K
a bunch of scammers, the quality of the custom made orthotics is a joke. It's like made out Styrofoam.I ordered from another supplier and the quality was amazing with half the price. This business is to scam insurance companies.
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January 2024 by Manisha Deora
Very knowledgeable & friendly staff! Nick was very helpful & patient in answering all the questions. Thank you!
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November 2023 by Janice B
I was able to get an appointment right away to speak with someone about orthotics. They took the time to discuss my wants and needs, examined my feet, how I walk and advised as to what paperwork I needed to submit to insurance. My orthotic inserts were ready a week later!! So far so good......they warned to start a few hours a day until I got used to them and they were so right!!! I recommend you visit them soon!!!!!
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October 2023 by margie fulton
Excellent and timely service. Everyone was professional, knowledgeable and helpful. This will be my ‘go to’ place for orthotics and shoes.
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August 2023 by Zareen
Hina talked too much. Honestly, i am not interested in your financial situation nor your family stuff. I have severe corns and it hasn't been dealt with properly. I am still in alot of pain. Very disappointed with the service. Never going back
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August 2023 by Daniella Emily
I recently went into to get a new pair of orthotics after not wearing mine for a few years because of the discomfort I got when wearing them. And I could not be more happy with my new pair. Khalid was so helpful in clearly explaining the pain I had in my feet and knees, and recommended a pair of shoes that accommodates and supports my wide feet. I've been wearing the my shoes and orthotics for a few weeks now and they are so comfortable, I don't experience nearly as much pain in my knees, and I can walk for longer periods without feeling pain. I could not recommend seeing Khalid enough!
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August 2023 by Ali Midoriya
The staff there are very welcoming people and made me feel comfortable the whole time I was there. The insoles to me, are amazing! I don’t experience back pain, knee discomfort or pain around my lower back to hip area.
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August 2023 by Pramod Shrotri
My experience with BioPed is excellent and particularly with miss W Fang. She is very knowledgeable, very cooperative and has great patience. She has given very good advice and I am happy that I got treated by her. I would highly recommend anyone BioPed and W Fang. Full marks ?
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June 2023 by Teresa Gabinet
Professional, friendly and expert foot care by Nick and staff. Nick takes his time to examine and explain what is needed to alleviate pain and discomfort in my feet.I highly recommend Bioped at this location.
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April 2023 by Naël Nino
From the receptionist to the doctor to sales person at Bioped are all welcoming, friendly and helpful! Dr Henna Khan evaluated my feet and provided an assessment with amazing care. Then I was sent to Khalid Shah the sales person to provide me with all the different options available based on my measurements. He was excellent with giving me useful tips and provided exceptional customer service. Finally the receptionists were fantastic and they processed the claim smoothly with my insurance provider and were very nice. 5 out of 5 stars ⭐ I left the place so happy and will definitely recommend this for anyone. Best Foot care service I have ever received.Best,Naël
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April 2023 by Annabelle Chen
Super satisfied with the consultation, Weixi the specialist is very knowledgeable, accommodating, and patient.Highly recommend this place if you have any concerns with your foot Keep up the good work!
