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December 2023 by Peter H.
I received great service at the enterprise airport kiosk location! My agent Maive was welcoming, professional and efficient. I was in and out of the kiosk in no time. She gave me all the choices and even gave me a free upgrade. I wish I could give her more than a 5 star !
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December 2023 by Rachel Ryu
I recently rented a SUV with Enterprise as it’s always been my go-to car rental place, check in and out service has always been very easy and smooth. For this trip, Maive helped me and my work mates getting the best option we could get at the time as 4 of us had big luggages and we were all so satisfied with the car option she picked for us. She was very friendly, approaching, and knew much about vehicles depending on the customers’ needs. If I’ll have to rent a car there again, I’d definitely get Maive’s help again!
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December 2023 by Sade Ferguson Allen
My experience was smooth, with no hassle and no wait time. The gentlemen who assisted me were prompt, professional and very courteous! Thank you Nate and Ryan for your assistance with getting me checked in so quickly after a long flight! You both were amazing! There was no line, no wait, the gentleman were both so nice and professional. I highly recommend this location.
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November 2023 by Marija B
I rented a luxury vehicle at this location for my birthday and Ryan could not be more accommodating! As we waited , I observed how friendly and attentive he was to each and every person that walked through the door. He made sure to address everyone that was waiting and went above and beyond for us as we explored our options and then when he realized it was for my birthday he made sure we were totally satisfied with our car. Thank you so much Ryan and the whole team for working so hard for each and every customer. Keep up the Amazing work and we will keep coming to this location only because of you!
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November 2023 by Kethees N
Affordable weekly prices and great customer service! And you can extend your return date for a maximum of about 30 days at the daily rate. Their counter is located along with other car rental counters.
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November 2023 by S Ramesh
I am very pleased to the share the service received by Anthony who was extremely helpful and friendly.I arrived pass midnight at terminal 1. I received warm welcome, pleasant service with a simile.I have reserved a car and was upgraded to a SUV without any hesitation. I am very happy with his excellent, and reliable service with wide a range of selection of vehicles.I will definitely recommend to go back with enterprise and will not be disappointed.Great service, excellent price, best and safe place to rent a vehicle.Thank you very much Anthony for making my travel pleasant and safe. Much appreciated.
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November 2023 by Spencer Atkinson
The experience here was amazing. They got us checked in, paid, walk around the car and off to our travels within 10 minutes of arriving. Everyone was helpful, car was parked up front and ready and even the right size as we requested SUV for luggage storage. Would definitely recommend and use them again.
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November 2023 by Dom Leuci
The employees at this location were very helpful. I was greeted at the counter by Nate who confirmed all of my information and quickly had me on my way. I was again greeted in the parking lot by Mihir who assisted me in locating a car to my liking. I don’t normally use Enterprise but the employees at this location will have my business upon return to Toronto.
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November 2023 by Dan Badenko
Had a very smooth and easy rental experience at this location. Special thanks to Josh & Jay for their help. Everything was quick, I was offered two vehicles in the category of my booking, and all-in pick-up and drop-off took about 15 mins total.The car was clean and everything worked well, overall a great experience.
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October 2023 by Fern M.
I have not even reached the reception yet! I have called Enterprise Car rental at 2074 Steeles Ave. E. in Brampton Ont & have been on hold for over 50 mins & still waiting!! What terrible service. If I didn't have to wait because the location was chosen by my insurance company, I would have hung up a long time ago & gone to another rental company!! I finally hung up because they close at 5:30 pm.
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September 2023 by David Camarador
We had such a great experience with Ryan, Nate, and Matt! Free upgrade, VERY clean car, and amazing customer service. Genuinely thankful of our experience considering how there are some vehicle rental companies who aren’t as friendly.
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September 2023 by A Akrawy
You would think if you rent a premium car for a few days and when you return it with one of your belongings, that the lost and found section will be honest, reliable, and trustworthy. Unfortunately, this is not the case with this enterprise location!! I left my pair of Ray Ban sunglasses ($400) in the car and contacted Enterprise Holdings when I returned home. Shirley and Nafisa assured me they found my glasses and would only charge me for the shipping. I received utterly different glasses, cheap ones( $5) in my glasses case. someone swapped mine for the cheap one and put it in my glasses case
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September 2023 by punith vr
I had an exceptional car rental experience at this location, all thanks to Joshua, the manager. He treated us with utmost care and surprised us with fantastic car upgrades to premium vehicles. His excellent customer service made our trip unforgettable. Highly recommend this rental service!
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September 2023 by Rachel K.
Gave me a car that requires an oil change/car maintenance sign. WTF? I I only saw it as I was slowly driving up to Waterloo. I emailed their service addy. Let's see if they actually email me back/get me a better car. I'm using this car all week for work. Now I'm paranoid about it breaking down on me.
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September 2023 by L Chew
Only one person at the counter but fortunately the Supervisor came out to help the line. Supervisor was extremely friendly and helpful and got me on the way quickly. The vehicles however seem to be turned over quite quickly as my vehicle was still warm. The bad side is that vehicles may have features that you don't know about or want. For example, thought for several hours that the back door was broken before I thought to look for a child protection lock on the side of the door.
