-
January 2024 by Nayan Patel
Amazing service by biggest assets of this location, Michael and Daniel! They both are very responsive and polite. I booked the car for Christmas vacation just week and a half ago and was able to get it. This location will be my first preference for any future rentals. 100% satisfied by service and quality provided.
-
December 2023 by Kiersten Dempster
Thank you, Daniel Pyle, for your incredible service and support. The cars are clean and in good shape. Staff are very efficient, friendly and professional.
-
November 2023 by Gourab Chakraborty
My experience with Enterprise Dundas location is always superb. Friendly employees will always ensure that you get most of the benefits and peace of mind when out on the road. Definitely recommend if you are looking for reliable car rental.
-
November 2023 by Karthikeya Shrungeshwara Murthy
Outstanding Service Every Time!I've been a frequent renter at this location, and I can confidently say that every experience, from start to finish, has been nothing short of fantastic. The professionalism and dedication of the team, led by Daniel (Branch Manager), Michael (Assistant Manager), and the exceptional staff members Abdullah, Candice, Krish, and Ron make this branch stand out.Customer Service (5/5):The team here goes above and beyond to prioritize every customer and consistently demonstrate a high level of dedication, making every interaction a positive one.Vehicle Condition (5/5):The vehicles are consistently clean and well-maintained, reflecting the team's commitment to providing a top-notch rental experience.Convenient Location (5/5):The branch's convenient location adds to the overall positive experience, making it easy and hassle-free for customers to pick up and return their vehicles.Overall Impression (5/5):I have no reason to look elsewhere for car rentals. The exceptional service provided by Michael, Abdullah & Candice coupled with the consistently clean vehicles, has made this my go-to rental location. I applaud the team's efforts and encourage them to keep up the fantastic work!I highly recommend this branch to anyone seeking a reliable and customer-focused car rental experience.P.S.: This (writing a review) was pending from a long time and I'm glad, I finally found some time to write about this branch and these good people.
-
November 2023 by Akram Poonawala
My wife and me always have a great experience for leasing a vehicle at this Enterprise Rent-A-Car location. Ambience for customer service location is awesome. The whole staff team including the front desk are very dynamic and courteous. As we enter, a warm welcome awaits with a smile. Appreciate the sincere dedication/customer service of Mr. Michael Anderson, Asst. Branch Manager who reflect as a potential asset to its employers. He always looks forward in person to meet/greet/explain/accommodate and ensure that customer enjoy their service, and leave the premises fully satisfied. I just returned the car today after a week lease and had a very good experience with him. Thanks to Enterprise Rent-A-Car. Keep it up.
-
November 2023 by Mac Kisiel
I had reserved a Mercedes A220 for the day of my wedding. Upon arrival on the day of pick up I was told it was not available and offered a Volkswagen Jetta instead. After letting them know it was unacceptable Enterprise put me in a Jeep Grand Cherokee. It was a nice vehicle but smelled very strong of cigarette smoke, and not the vehicle I reserved.
-
October 2023 by Mathuri Partheepan
Completely satisfiedFriendly staffs, good cars, and fair prices. The staffs are always very helpful and good communicators especially Micheal. He is such a hard working person. Got us the car ready within the time limit and very very polite. Done a very good job with cleaning the car. He ensured that we are happy with the vehicle we rented. Will highly recommend this place.
-
September 2023 by Royal G
Thank you Santasha at location C21S (206 Dundas St. East) for your patience and understanding in helping to sort out my rental issue today, and creating a great customer experience.Unfortunately the Enterprise app allowed me to rent a car same day when the location was sold out (this is a Enterprise app limitation nothing to do with the location); however, Santasha’s professionalism, knowledge and quickness to solution allowed me to be up and running with another car in less than 10 minutes.I sincerely appreciate all of your help and thank you again for your patience with me.I will refer everyone I know to Enterprise and I hope my positive customer experience is shared with the location management.
-
September 2023 by Savita Parmar
We had a smooth experience with renting a car here. Candice was super helpful and really appreciated her help on returning the car.
-
September 2023 by Umesh Chaudhari
This location is the best all employee are really nice and helpful, I often rent a car from here. Most of the time I have been consulted by Michael. And honestly he is really nice person, if owner is reading this then you should definitely promote him because, people like him makes a place more enjoyable and comfortable for people like me who are new to the place.BTW, this place is most cheaper then any other enterprise I don't know why, but that's a good point.
-
September 2023 by Fawaz Alchbli
Sasha had excellent customer service. She assisted me with everything I needed. I truly recommend her for anyone that needs to rent a car to visit this place and speak with Sasha she’s absolutely amazing!
-
September 2023 by Samrat
This is review for this location in particular and especially because of an employee called Miguel (thats what the name was given to me, I have no way to validate as this was a phone conversation), I had a reservation for 3.30 pm and nobody even called me to tell me that they will not honor my reservation, I received a confirmation email from Enterprise and this person tells me that they wont give me the car.Enterprise please take action against such unprofessional behavior from the employee at this location. Pathetic. On top of that this person was rude.
-
August 2023 by Jessica Fernandes
The customer service was great.Michael saved the day after going to muliple enterprise locations and them not having the car I was looking for.Highly recommend this location very friendly and helpful.
-
August 2023 by Ayman Salsa
The car needed service. The sign was on for the period of my rental. The breaks were not smooth. I recommend checking your cars before renting them to your clients.
-
June 2023 by Kristina Kačmárová
Picked me up from my house and dropped me off at home as well, despite it being a busy day. Upgraded my car at no extra charge. Staff were very friendly.
