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December 2023 by Carly Preiss
I cannot have asked for a better experience with renting a vehicle. I first used this location when I was involved in an accident and my insurance company set me up with a rental. That was all great, I loved the vehicle that I was set up with, but since my car was deemed a total loss, I needed to rent a vehicle the other day to get to an appointment. We have one vehicle at home, but my partner works shift work and unfortunately, was out of the house from 6am-7pm on the day I needed the rental, so I was going to have a hard time getting there and back.Youssef was so kind and offered to allow me to pick the vehicle up the evening before without charging me for a two day rental. That was nice enough on its own, but when I went to drop the vehicle off the next day and wasn't able to get a ride (my own fault, I should have asked when I booked the rental), Youssef was there again, along with Fatima his colleague, and they were kind enough to send me home in an Uber! I've experienced wonderful customer service both times using this location, and I'll absolutely come back to this location anytime I need a rental. Thank you so much!
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December 2023 by Nabil El Jisr
Had a great experience renting a car from this branch of Enterprise. Both Neel and Zachary were awesome and super professional. Really appreciated the great service and definitely recommending this branch for anyone looking to rent a car!
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December 2023 by Hani Saymeh
Youssef and Neil were really helpful and understanding of my needs. Definitely going back there again next time I need a rental.
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December 2023 by Remi Belanger
Absolutely my go-to location. Service here is quick and clean. Youssef was a great help.
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November 2023 by Poulami Ghosh
Had a great experience first time renting out a car in canada. And found Neel and Carolina to be really helpful and have great customer support. Would definitely will be coming back here in the future
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November 2023 by U P
This location is awful. Lack of organization and inept decision-making skills. Avoid at all costs, or your trips/plans will be delayed. @Youseff, fix up, Aaron Burr, sir. Nice try making fake reviews to try cover up your true reputation.
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November 2023 by EBBO M
Amazing service especially Zack, Carolina and Youssef. They are very professional, helpful and friendly. Great team!!
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September 2023 by Robert Hewitt
Even after discussing my needs more than 5 days prior to rental, I was assured that I would be looked after. Not in the least. Vehicle type I was supposed to have, based on earlier conversations, was not offered, nor available. IF you can not provide what is requested/discussed, then stand tall and don't lie to a customer just to force their decision into having no choice but to take what is presented as a rental vehicle. While Enterprise is the default choice of my insurer, it is most definitely not mine. I will never utilize Enterprise or its subsidiaries. You shouldn't either. Furthermore, handing over a vehicle on near empty is an absolutely terrible business model. Just what an individual in a rush wants to do the very first thing upon driving off your lot, stop for fuel. Myopic. Buyer beware.
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September 2023 by Mohammad Hoseinifar
This place is awesome; They blatantly mislead you and provide the worst customer service I have ever experienced. I strongly advise against considering this place.
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August 2023 by Review review
Youssef Abdelsalam is the best customer service rep. He provided me the best customer service to have car during the claim that I was going through for the first time. Because of him I will be your customer forever and will also recommend this branch to my friends and family.
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August 2023 by Yuriy Onyshchuk
Very very good company. This location is the best around. Strongly recommend. June 2023.
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May 2023 by Sarah Kasim
Youssef Abdelsalam was really helpful. He was attentive to what we needed and also seemed knowledgable about the rentals. We were a little confused on pricing and what was reasonable for us at the time and he took the time to explain everything thoroughly. He spent time breaking everything down and we couldn’t be happier. Thank you for being patient with us. The customer service was exceptional.
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April 2023 by wahab azim
had a great experience renting a car. Youssef Abdelsalam was a big help for providing me information for questions I had. Would highly recommend coming to rend a car here.
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April 2023 by Gulzar
Great experience renting with this location. All their staff is super professional and awesome to deal with.Special shout out to Vidur Agarwal (Assistant Branch Manager.He is a welcoming and professional individual who cares about good customer service.
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April 2023 by Qasim Rizvi
Amazing experience and service from the manager Vidur. Thank you enterprise team!
