-
March 2024 by Sonia Aggelakis
I had the greatest experience at fix It Auto in Streetsville. The business is operated by an impressive team of women who lead with professionalism and expertise. Thank you for your service…it was second to none!!
-
March 2024 by Barbara Silano
Just dropped off my car - and dealt with the infamous “Dana” horrible experience. Called in as was advised last month I was approved to have my car serviced - never heard a word back - so decided to take things in my own hand and call to see if a date was approved. Well spoke to Dana and when I asked if my car was approved - she I was told I had been scheduled for the next next morning. If I hadn’t called in I would not have known I was scheduled to drop off my car and had to arrange car rental. When I inquired why wasn’t I advised sooner - she then tried to insinuate that she had tried to call me several time s but I must have had my phone on silent??? Which I did not - when I asked her to repeat the number she was dialling-it was incorrect. She had written it down improperly. Now I am aware mistakes happen - but again as other reviewers had noted - she is condescending and rude and wouldn’t even acknowledge her mistake.She has a total disregard for customer relations. I don’t understand how she still has a job.
-
March 2024 by Susan Krkuc
The service was exceptional. They were friendly and knowledgeable .
-
March 2024 by Jana E
Absolutely amazing establishment with an even more amazing group of people. My new car was damaged pretty heavily and they brought her back to life. Doesn’t even look like I got into an accident. Paint match was spot on too. Likewise, it was a really smooth process, from start to finish and I was updated regularly by Dana (shout out to her!). They explained everything to me in a way where someone with no prior experience could understand perfectly. Definitely recommending this place to all my friends and family for future fixes. Thank You so much Fix Auto!With gratitude,Jana <3
-
February 2024 by Soumaya Gh
friendly front desk team and great customer service. They were kind and helpful and always inform me about the updates with my van until repaired. Overall it was a great experience.
-
February 2024 by Marie Montgomery
The staff at Fix Auto were amazing. They arranged for my car rental pick up and the drop off. They explained the work that would be done to my car and how long it would take. I was sent texts on updates. I would definitely deal with Fix Auto Streetsville again. Thanks everyone for your excellent customer service.
-
February 2024 by Liz Soloman
Ohhh Dana, Dana, Dana! She truly is an inspiration just seeing that you still have a job after so many negative reviews on how terrible your work ethics are! I can't imagine the loss of profit of you being the first contact for this business has walked away from your lack of professionalism.Good luck, you're gonna need it.
-
February 2024 by Shenara De SIlva
They did a perfect job overall. Candice was very knowledgeable and helpful.
-
February 2024 by David Hensby
Great customer service, easy process facilitating a smooth and quick repair on my vehicle!
-
February 2024 by Syed Hyder
I only called to book a time to get an estimate for my van and the response was very rude and dictating, I will never go to a place that is so unwelcoming
-
February 2024 by Syed Mashhadi
Really helpful & friendly staff.
-
February 2024 by Zubedah Jama
Right on time for my appointment. Explained the process clearly.
-
January 2024 by Dr. Mohamed Hamdan
Professional service. Very nice customer service. Prompt repair. Virtually not waiting time. Highly recommended.
-
January 2024 by Camila Gargantini
I went to them for a quote after I got a quote from a collision center. They charged me less than half the price and did a great job. The paint work looks great! The staff (Candice and Dana) where very friendly and the turn around was quick. Would highly recommend it!
-
January 2024 by Marilyn Ygonia
Staff are friendly and well knowledgeable with their job.
