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January 2024 by Jb jB
First time here and never again all the Landry mechanics dirty and staff very rude
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January 2024 by Syed haq
Staff is always asking for coffee and extra money worst place
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January 2024 by Maureen Baptiste
No complaints or comments
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November 2023 by FK Device
I've been here twice. The first time I went, two of the employees were quite helpful and nice. There was another employee who was a bit rude, but since she wasn't the one primarily assisting me, it wasn't really a problem. The second time I went, I could only ask the rude employee for assistance since she was the only one working in the self-service area at the time. I politely asked her for assistance a few times, including for help with the washer settings and the dryer coin slots (which were not working properly). I only needed very brief clarifications and guidance.She was unnecessarily aggressive and very unhelpful each time. Every time she spoke to me, she would just quickly yell a few words in a scolding manner. It was often unclear what she yelled because she wouldn't even look at me and was constantly on the move. I could never ask for clarification because she would immediately walk away afterwards, leaving me in confusion. It was already hard enough just to approach her as she made it very obvious from her facial expressions, her tone of voice, and her body language that she didn't want to give me a second of her time. From the first time I approached her, she treated me like I was a huge nuisance that she was sick and tired of, and she embarrassed me in front of other customers. I was very uncomfortable the whole time I was there.I always give the benefit of the doubt to workers who are passively rude, because I've worked in customer service jobs and I understand how it can make someone appear unintentionally cold. But this worker was actively and intentionally rude. Even on my worst days, I could never imagine treating someone like that. I would have been perfectly fine with just receiving the bare minimum of customer service, but this worker provided me with service a hundred times worse. I will not be coming to this laundromat again, even though it's the closest one to my house.I can see from the reviews that I'm not the only one who had a bad experience with this one employee. I don't know if corrective action is simply not being taken by management, or if she's in management herself and is getting away with her poor behaviour as a result. But if nothing is being done about it, then I really hope this worker reflects on her attitude towards others and improves her behaviour. If not for the sake of customers, then at least for the sake of business. And if not even for the sake of business, then at least for her own sake. At some point, you make yourself angrier and more miserable. I'm sorry to all the customers who have been mistreated by her.
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October 2023 by NIKHIL NODY
Worst experience ever. Small machines dont work at all ! low water, waste of money for them. Need to use big machines, no other choice just for couple of clothes which are too much for a big machine. Truly waste of money and time. People here also don't care about the problem, give rage answers that clearly shows they don't care!
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September 2023 by S Gopalan
The ladies there were helpful. They helped me select the right size of laundry for my load showed me how to operate it and the dryer.
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September 2023 by Ubah M.
The most unkind person works there. I never go back after her bad attitude. They always use all the machines.I guess she is well known by everyone. Very mean , rude, judgemental and very disrespectful. I give zero stars, but one is enough. I go to the best coin laundry ever,you won't regret it@ Wesdale Coin Laundry, 1151 Dundas St. W, Mississauga. Recently opened, check it out.
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August 2023 by Pinky Teel
They pretended to clean a rug. It came back dirty and torn---worse than when I brought it in. I pointed it out and they played dumb. AVOID these people.
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July 2023 by Mari M
We had visitors all the way from Dubai and we recommended this place as we had good experiences from before but unfortunately we got embarrassed as one of the old lady disrespected and was rude to them. Our visitors just asked if we can do the laundry services where they will be the one doing it as they only have limited time (3 days visit), we asked how much and how is it cause we have no idea how it works. This lady rudely answered, “you can use the machines, don’t be lazy.” She could have replied as oh sorry we do not do it on the same day or atleast a day ahead. Next time if you don’t like working in a customer service setup just stay at home! Be nice to customers.
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July 2023 by Mariya Yamagiwa
I never used coin laundry before so I needed help but one of worker was unprofessional and actually she was very rude to customer. Maybe she had a bad day but she sould not bring personal problems to her work.I felt terrible after I went there.
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May 2023 by Suzanne George
I got there at 810pm. The sign said closes at 9. I needed to dry my sheets as my dryer just conked out. The owner literally locked the door just as I was about to open it. A simple explanation would have sufficed. This was my first time there. I was also going to inquire about their dry cleaning service. They could have told me when the last dry was.I only needed 20 min
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March 2023 by Vibhusha Tanti
It’s show online schedule 8am to 9pm. I come from work 7:30pm and reached store by 8:00pm but the lady she didn’t allow as to do laundry this happen second time …everything is good but that lady behaviour is not good. and some time she says only laundry not drying because its our closing time in 8:00 o’clock seriously?? If they are closing in 8:00 O’clock than they have to change online timing.
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March 2023 by Sharon R
Everytime I go there all the ladies that work there are using all the big machines. Very rude. I will never go back.
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March 2023 by D. Almeida
Awful service !! My wife was having issues with the machine not accepting her coins. My wife is such a nice person, and asked for help with some middle aged Filipino lady that works there. She was so rude !! Horrible attitude and literally told my wife to leave her alone as she was sighing. I wish I knew this lady's name because she should be written up. This happened on March 2nd/2023 between 5-6pm.
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December 2022 by Ahmed Warraich
I went in at 8pm, the lady said you can’t do laundry after 7:40pm. Maybe it’s their policy or whatever but they should at least change their time online. Went to this other place on Burhamthorpe and Tomken, was so much better.
