-
December 2023 by s gn
Not as well stocked as the heartland one for spiced rum options.
-
November 2023 by Dr. Rajeev Malhotra
For the first time in over 20 years there was a very polite and helpful lady there.
-
September 2023 by Jason Lee
I’ve been going to this LCBO for many years now but on Wednesday September the 30th just before 6PM I politely asked a lady who was stocking some wines to help me retrieve two bottles of Casamigos. I felt her attitude was a bit condescending when I wasn’t sure which bottle to get. Then she said she will help me grab one of each Blanco and Reposado. I waited almost ten minutes and then was forced to ask another employee who retrieved it within seconds. I wasn’t sure where the previous employee was, but upon cashing out, I saw that she was stocking wines again. I shared this feedback with the kind employee who retrieved the bottles for me and this was extremely irresponsible. I hope the manager of this location will address this promptly.
-
September 2023 by Prakhar Sharma
My friends and I recently visited LCBO, and overall, the experience was decent. However, there was a small issue when one of our friends forgot to bring his ID, and he wasn't purchasing any liquor. This led to a minor disagreement with one of the staff members. It would have been great if the situation was handled with a bit more understanding and flexibility, considering he wasn't making a purchase. Apart from that, the store had a good selection and the other staff members were friendly and helpful. We hope that in the future, the staff can be more accommodating the overall experience rather than targeting individuals.
-
September 2023 by surabhi tatu
I was really impressed by the selection of vintage wine and beer. You have hundreds of options to choose from. They also have many options for drinks from different countries all over the world like sake, soju etc and miniatures. The store is clean and the staff is friendly.
-
July 2023 by Svitlana Lisovska
Great products and variety and very professional personal ? ? ? ?
-
June 2023 by anderson akk
Terrible customer service at the register. This middle age black woman at the cash was giving attitute and rolled her eyes at me when I was paying at the cash, she also didn't even bother to bag my items and I bought 7 bottles of alcohol. Not coming back here again
-
June 2023 by Syavoosh Khataizadeh
Every thing in that LCBO is the same of others.But there was a customer service and a line.What could be interesting : was extended time for shopping to eleven at night. I hope other business reviewing time of business for convince of Canadian.
-
June 2023 by Aniket Desai
Worst customer service. Manager doesn’t know how to treat customers. And the white lady aged between 35 - 45 beginning so rude before even attacking any customer.
-
May 2023 by KASHISH GARG
worst customer service. it is unsatisfactory when u pay for drinks and they still getting rude to you no matter what. disappointed with the servers. racist staff the lady at billing counter is too racist she sold the liquor to one lady in front of me without checking any ID and when it comes to my turn she was reluctant to sell the stuff and continuously asking for my id. and never ever recommended never ever.
-
May 2023 by Rajvi Shah
I could have give 0 stars. Worst customer service. They are super racist. Very rude and manager doesn't know how to talk to customers.
-
February 2023 by Derek Greene
Awful customer service! Beyond terrible and you should be ashamed. I called in on 02/06 at around 9:15pm asking if the store was open (Google said it was). Lady who answered, said the store in Heartland (Rodeo drive was open until 10:00pm). Rushed over to the Rodeo drive location (30 mins away) only to find out the "Heartland" location closed at 9:00pm. Get your information right!... or tell me the store is closed! Terrible! Terrible! Terrible! Customer service....
-
February 2023 by ritu handa
The staff is absolutely racist.If you see a brown person with a bag inside the store kindly hire security guard at the entrance, so he/ she can check our bags while going in and out.Don’t look at us like we have stolen and kept something in our bags.Those looks are degrading and demeaning.
-
January 2023 by Darryl Molloy
This is such a great location with an equally great selection. As always, it's the staff who make or break the customer service experience.Very happy to say the staff here are pretty fantastic .. helpful, friendly and genuinely want to help. It's a model other locations could avail of.Highly recommend this location!
-
January 2023 by Jobit Sabu
Friendly Staff. Huge collection. Good service.
