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December 2023 by Andrea Rowe
Had an amazing experience at M.A.C. They always ensure that the customers are satisfied with every product. I am well pleased with my purchase and definitely will be back. I highly recommend them for all your make-up up needs.
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September 2023 by Arminder Kaur
Cassandra helped me with the selection of my foundation.. she was friendly and awesome.?
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August 2023 by Shama Masroor
All time my fav. Mac products like studio fix compact, lipsticks like velvet teddy, ruby woo lipsticks really the best of all. simply you cannot resist MAC.
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July 2023 by satyajit sharma
I am deeply concerned about my experience at M.A.C Cosmetics (The Estée Lauder Companies Inc., second largest cosmetic company in the world ). I have visited the store three times now, and each time their credit card payment machine has been down. The most troubling part is that they only accept cash payments. While I understand that network connectivity can be an issue, it is alarming that other store's ( Sephora Right Next to them , Bath and Body works , The Body Shop etc. ) card machine works fine except this one. They urgently need to address this problem, as not everyone carries cash.
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May 2023 by Natalie Martinez
Great customer service here! Associates were extremely friendly and kind in helping me choose out a perfect foundation. Would 10/10 recommend!
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April 2023 by ADRI M
Sylvia is an incredible makeup artist. Love her as well as the MAC makeup. Great location with a private room for your individual makeup appointments.
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April 2023 by Olusanjo Ayangbayi
Wife visited here.... She likes them, always going there.
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February 2023 by Alexander Tucci
Very clean and organized location. Staff were helpful. Well stocked.
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January 2023 by stefania sotelo
Worst store ever. Worst customer service ever. Super unhelpful the assistant manager lacks people skills. I purchased two items from a mac store in London while the items were on sale. The London store failed to tell me they were final purchase and they failed to have any signs regarding this policy. I Returned to Mississauga and changed my mind and wanted to return the items. I calmly explained the situation to the assistant manager at the square one location . She had 0 empathy and was not understanding at all. Although she did give me store credit I am disappointed she would not issue the refund in light of the situation. It’s not like the refund comes out of her pocket. MAC is a chain company and should be accountable for lack of transparency.Update: i contacted MAC main office and they were able to assist me in the matter.
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January 2023 by R
The issue is with a good product, Fix+, that needs to have its spray dispenser changed! The product comes out in droplets, leaving my face too wet! It should be a fine mist. Some users have put the liquid into a different brand's container. Please, MAC, change this dispenser in order that the product sprays as a fine mist!!!
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January 2023 by Kūrush Hozur
Rude to male customers. Unfortunately they exhibit misandry.
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October 2022 by Syeda Begum
One customer rep named Anna was so rude and snatched the stuff. She was racist and talked ver rudely.
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July 2022 by A
Firstly, I am in total agreement with another reviewer who stated that the music needs to be lowered so the staff and customers can hear each other speak! The environment is chaotic and the staff confused. This is not a good situation for shopping
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June 2022 by Kris Anastassia
Horrible customer service. I went in to return a foundation because they colour matched me so poorly in the store. I didn't have my receipt, fair enough, but it was on my account online. They didn't even offer to exchange it for a different colour, just gave me extremely rude "nothing we can do" attitude. Definitely go to Sephora, you will get 10x better help and customer service.
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May 2022 by Vijit Sreedhar
The store has the kindest staff. Went there to buy Lipstick. The staff went out of the way to help us find the right one. We got fresh samples as Try me.Stepped out happily from the store.
