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February 2024 by Jess Phillips
Staff are rude and make you feel uncomfortable and not welcome. Stopped in to make an appointment and chat. They couldn't take 3 mins to talk.
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February 2024 by Taeweon Lee
I had a specific dress in mind to purchase that this stores has available, that very few places in Canada stock in stores. I tried to book an appointment but received a call saying they would not be able to accommodate me since my wedding was not until next year, and advised me to come back when they had moved locations to a larger site later this year. I can understand the rationale of this. However, I explained that 1) I was wanting to purchase this specific dress now even though my wedding was not until next year, since I will not have time to wedding plan or shop for wedding dresses after the next month as there will be some extremely busy/high stress times coming up in my professional life, and 2) I do not live nearby and I was trying to take advantage of the fact I was in the GTA area for work to visit this store as my local stores do not sell this specific dress. Therefore, I had said I would appreciate an appointment now, otherwise it will not be possible to come back in a few months time and I would just have to purchase another dress elsewhere.I was taken aback that after explaining my situation, they became surprisingly condescending, saying it was too early to dress shop. I repeated my explanation again and then they asked several other questions with a tone that made me feel they were skeptical as to whether I would buy a dress then and there. They begrudgingly said they'd ask their supervisor if they were allowed to schedule me in after asking again if I would purchase during that appointment. They reassured me I would receive at minimum a follow up call or email to let me know.After all that, they never followed up at all. Needless to say, I did not feel the need to chase after a store for the opportunity to spend thousands of dollars there.
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February 2024 by Despoina Rigopoulou
The store was spotless! The wedding dresses were one more beautiful than the other. I had gone to different stores earlier for a wedding dress and there is no comparison of this particular store with the rest.Melanie who helped us is an excellent person, kind, with patience and a big smile!!!!?She is the store's greatest asset!!! I can't wait to come to the new store, so my mother can get her own dress for my wedding!!!THANK YOU MELANIE!! THANK YOU PEARL BRIDAL HOUSE!??♂️HIGHLY RECOMMENDED ?
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February 2024 by Tanesha Mutch
The ladies at Pearl Bridal were absolutely wonderful through the whole process of finding my dream wedding dress! We went there because they carry a line I fell in love with. They were helpful and very kind. Their customer service was above and beyond what you'd expect and really made the experience special. I would highly recommend them!!Dress: Made With Love - Louie
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December 2023 by Miss Santos
I had a wonderful buying experience when I bought my dress here in 2023. Patricia helped me pick my dress from day one right through until I got to take my dress home and her assistance, expertise, kindness and warm personality made the experience of choosing a dress less daunting and more fun. She was very knowledgeable, a great listener to your wedding vision and would bring you dresses based on your style, but also make suggestions so that you could see other dresses as well. Patricia's infectious personality and same energy translates to her team at Pearl Bridal House who really made me feel beautiful in my dress. I can't recommend them enough!
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October 2023 by Alexandra Andrew
Was able to get a last minute bridal appointment this past Saturday. Melissa was our consultant and was incredible. She got a feel for my style and knew exactly what to recommend. Was so happy with my experience at Pearl. I'm waiting to hear back about some designer customizations, and then I hope it's a yes! Would recommend Melissa!
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October 2023 by Jennifer Vaccaro
Big thanks to Pearl Bridal House for helping me find my dream wedding dress, Cameron from Made with Love! From my consultant, to the owner, to the seamstress - everyone was extremely welcoming and helpful. I couldn't be happier with my experience. I would certainly recommend visiting Pearl for your wedding dress.
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August 2023 by Sarah I
I bought my wedding dress from Pearl Bridal House in September of 2022 for my wedding in July 2023. The boutique and staff were very organized in coordinating appointments and responsive by email. I tried on many dresses at different bridal stores before coming here and it did not take long for me to find my dress. The staff were kind, patient, and helpful in finding a dress that was the exact style I was searching for. Their seamstress Ana was amazing, she was extremely kind and attentive. She did an excellent job with the alterations on my dress, the dress fit me perfectly!
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May 2023 by Paula El-Khoury
Patricia and Nadia were amazing from the second I stepped in there! I went with no vision of what I wanted and Patricia was able to help me navigate the different styles that would look good on me based on the very little I gave her. The dress I ended up choosing was one I didn’t even want to try - but Patricia was insistent and she was 100% right. I also came here for my bridesmaid dresses and they were STUNNING! Patricia and Nadia were helpful in advising me what colours to choose based on my wedding dress. Absolutely love it here! Also, Anna, the in-house seamstress, was amazing as well. Can’t thank them enough!(Photos included are by GoldenHour Photography)
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April 2023 by Melanie Liatsis
If you are looking for a bridal shop look no further! Pearl bridal house is your place. The staff is amazing and Ana their in house seamstress is great! She was able to fit my dress perfectly to me. Patricia the owner is so kind and extremely helpful. I received so many compliments in my wedding dress. I felt so beautiful and confident on my wedding day. Thank you Pearl Bridal House!
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April 2023 by Magda Kadylak
Choosing my wedding gown for my September 2022 wedding at Pearl Bridal House was such a lovely experience from start to finish! Their selection of gowns are both modern but timeless, and their team of bridal stylists are so kind & knowledgeable. Nadia & Patricia were so helpful throughout the entire process, and special thank you to their seamstress Anna for beautifully executing detachable bow straps for my gown.Their selection of bridesmaid dresses is also really great & up to date with the current trends. I went with a gorgeous satin cowl neck by Amsale that my girls were so happy with. All in all, I highly recommend bridal dress shopping at Pearl Bridal House!
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April 2023 by Carley Oag
My experience at Pearl Bridal House is one of the best experiences I had through out my entire bridal experience. I am a bride who wanted to see as many dresses as possible and had been to 4 stores before Pearl Bridal House. It was my last stop, with a couple of contending dresses in mind... Patricia the shop owner was assisting me that day and was so knowledgable and understanding of all the little details I wanted incorporated in my dress. She did not pressure me or look to convince me in different directions, but rather let me try on whatever I wanted to, to be able to confidently choose my dress. I knew I wanted my dress to have a removable skirt, and Patricia had her ladies search for every dress possible with this option, I ended up with the dress of my dreams! I did my alterations in house as well, and it was such a seamless easy experience with Ana; she is so talented! We were able to make all necessary adjustments and I brought my dress home in just 2 fittings! From initial e-mail communication with Nadia, to the in person experience with Patricia I can not say enough good things about the ladies at Pearl Bridal House - cozy, comfortable and SO many dress options - you will want to include this beautiful shop on your list of stores to visit!
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April 2023 by Caroline Grillo
I cannot speak highly enough about Pearl Bridal House and my experience with their team. From the moment I walked in, the entire process was seamless. Not only do they carry a wide selection of unique brands that I was specifically looking for, but the customer service was incredible from start to finish! I found my dress on my first appointment with Pearl Bridal, and I knew with the experience I had I didn't need to look anywhere else. Once the dress arrived I was notified right away and was ready to do a dress fitting. I did all my alternation at Pearl - which I also loved the fact that they have an in house seamstress who I cannot rave enough about, she was so attentive to detail and hands on and made sure the dress was perfect on me and everything I envisioned!
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April 2023 by Emily Sloot
I had an amazing experience at Pearl shopping for my Made with Love dress for my 2022 wedding. Nadia was the perfect consultant and I felt so comfortable shopping there compared to other experiences! She understood that I was torn between two styles and made sure I had the opportunity to try everything I needed to make sure I was choosing the right dress. I did not think I would have a "moment" when I started my shopping experience, but Nadia proved me wrong and we all got emotional when I said yes to my dress! Thank you to this team for giving me the most perfect dress for my wedding day.
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April 2023 by Ashley Tencer
I bought my wedding dress from Pearl Bridal House in 2021 and enjoyed the experience from start to finish. They were so helpful, patient, and kind while I tried on loads of their beautiful dresses. They carry the designer Made With Love which is what drove me to them. I'm so grateful I found them. 10/10 would recommend!
