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December 2023 by Karim
Pet Valu impressed me with their exceptional customer service and top-notch product quality. I purchased a cat cage from them and found it to be durable and well-designed. The staff were knowledgeable and helpful, making my shopping experience very satisfying. Highly recommend for any pet needs!
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November 2023 by Chris
Fantastic customer service. Thanks again, Sarah. Really appreciate the help.
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November 2023 by Sharon Dinsmore
My apologies. I have learned they have moved stores within their mall. This review was for them. For you, I have been visiting your location for years. Every one has been super helpful. Pet Valu is one of my favorite go to stores for my fur babies.
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November 2023 by M D
We love it here, the employees are very nice to my Angel and love to see her dance for a treat.
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September 2023 by Tanya Ali
I took my dog to be groomed by Monika for the first time. Could not be happier. I got my dog back clean, happy and well groomed. Monika was very nice and groomed my dog the way I requested.My dog was not stressed after, so I am sure she was treated very well.
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September 2023 by Carmen Gheorghe
I found the food Acana for my dogs , u got info about grooming. All the stores have the same system to identify you as a customer.
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July 2023 by Sudip Adhikari
Self serve dog wash. Like the place. Also our dog likes the place. No complaints. Value for money if you want wash your dog with warm water.
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June 2023 by Mary Grace Tejada
First time coming to this location for the self serve bath but have always gone to the Heartland location. In comparison, less busy, clean facility. However, there was one choice of shampoo and conditioner, a broken dog tether, lack of towels, 0 treats, and an unhelpful customer service rep that was a little too judgmental of my dog.
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April 2023 by K H M
Friendly staff and great place to take your dog for a wash. I have a 100 pound Doberman and having the self serve wash station was a dream. Only wish it it had hot air for the blow dryer as cold air on a cold dog is cruel. But they have towels so that did the job!
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January 2023 by Stan Snopek
This store has doggy bathing facilities. They provide shampoo and towels and a cool air blow dryer, all for only $12. Much better than doing it at home.
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November 2022 by Connie Calligaro
Great place for all pet needs . Prices are very good .love the dog baths very accessible, friendly and helpful staff .
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October 2022 by Joti M.
Used the self serve dog bath station for my puppy. Water was cold (the heating tank had run out) and they had 1 shampoo which was very heavily scented. Although the staff were pleasant, pup wasn't happy - would not recommend.
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September 2022 by Adamir Fazilov
Called ahead of time about coming in for a dog bath, was told I can come and everything was ready. Stuff gets worse from here on. Water was ICE cold, we did not bathe the dog simply because it was cold and didn't not warm up after 10min. No shampoo was provided anywhere, no towels, not to mention this location charges more than other places (clearly for no reason). Staff did not even notice that we didn't bathe the dog, they were too busy talking about their personal lives the entire time we were there.Pro's:-Nice location-Lots of inventoryCon's:-Ice cold water (we did not bathe the dog due to this)-No shampoo/conditioner-No towels--Unprofessional and RUDE staff which were too busy talking about their personal lives the entire time we were there.-Should mention they charge more at this location than other Pet value locations (clearly for nothing)Overall horrible experience.
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August 2022 by Melany Hellstern
Took my boi Scooter for a bath. The tub area was really nice and clean and well organized. I asked for more shampoo and it was readily provided. The water pressure could have been better (otherwise would have rated 5 stars) but not the customer service, it was excellent. Natasha (hope I remembered your name correctly) and Haley are awesome at customer service. Scooter didn't like his bath so much but he sure liked the treats he was given. We'll be back.
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May 2022 by Jill Macdonald
The staff were so friendly and helpful, they went out of my way to let my dog try a new treats, lol, it was really sweet.
