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November 2023 by Mary Fenilli
Parnia has been taking care of my dog for years and years. She is great. She is super professional, capable, and of course she super lovely with my scared dog. I wouldn’t recommend anyone else and definitely where Parnia goes I will be following her. Thank you again, Parnia. With love Mary and Mazi ❤️
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November 2023 by Linda Andrisani
I recently visited pet value glen erin in Meadowvale. I purchased reduced dog cookies and was not told no refund for these items. I returned two packages and they refused a refund. They told me on the back of receipt was their no return policy. Of course I did not see that before I paid. They told me they have sign in store stating that. U personally feel they should have told me b4 I paid, however they did not. In my opinion that is POOR customer service. I will never return to this store for my dogs supplies and certainly DONOT recommend anyone to buy there either. What a shame. I left the product there with them as it was garbage to me, therefore no picture. For $7 plus tax shame on them
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September 2023 by karolina wesolowski
Went to get my dog groomed. Parnia was so sweet and kind, she really ddi an amazing job with my dog
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September 2023 by matt ambler
I recently brought my dog in for a grooming and had a great experience! Parnia was very friendly and helpful. I gave her free reign to cut the dog how she saw fit and she did an excellent job! When I picked my dog up he looked silky and smooth! Would definitely recommend.
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September 2023 by Thi Barrientos
I came in for a nail trim for my puppy, unfortunately, by nature, when he is fearful he gets aggressive. Instead of trying to calm my dog down, Parina or Parnia, whatever her name is, told me to muzzle my dog myself. She wanted me to do her job for her, and was very demeaning towards me because my dog was aggressive. She told me to see the other groomer, Sandra, who I visited last and she was great with my dog and only used a blanket, not a muzzle. Parina’s rude attitude was so uncalled for and I felt like she undermined me as a pet owner. To be in her profession as a dog groomer, she needs to learn how to deal with aggressive dogs because most dogs do not like getting their nails trimmed. She should find another profession if she can’t do hers right. Save yourself a trip, and see Sandra instead, she is super nice and actually knows how to handle dogs of all kinds of temperament.
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September 2023 by Kait Turbach
I brought my difficult cat in for a nail trim last week. Parnia was AMAZING with her!! Thank you SO much.
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August 2023 by D. Almeida
I will never go back to this store ever again so long as the East Indian lady who worked at the front desk on Tuesday July 25th 2023 at 3pm is not there. She was extremely rude to me ! She rudely told me there weren't any cats in the cage for adoption, and watched me like a hawk in the store as if I was going to steal something. Which I ended up buying something actually . I got the impression as if I was an annoyance to her. I love my cat, I love animals, I love buying things for my cat from the store and I was in a happy mood until it took this one person to ruin my time. She should focus on being more positive instead of being miserable to customers.
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August 2023 by May Akbar
I went to pet valu on Tuesday this week and had a wonderful experience. Usually don't go to this location and was helped by a nice woman at the front desk. She helped me find treats for my cat who has a health condition. It was nice to visit a place where the staff don't rush you and have knowledge to share about their merchandise. Definitely coming back.
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August 2023 by Thuvarakan Thiyagarajah
Brown girl in the front was very sweet and super helpful... Unfortunately did not get her name. She was very knowledgeable and helped me figure out the best dog food for my shepherd.
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August 2023 by Gerb
Been going here as a kid. Abby is always so nice to us, we’ve never had a bad experience here. Reason why my birds are so happy.
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June 2023 by neda
Very rude customer service. First off with the lady that checked us out. Think her name was Mena. We went to wash our dog at the self serve dog wash, went to the counter to pay for it. Greeted with an unfriendly lady. Following, we went and washed our dog, then looked at the cat section. As we were walking out an even ruder lady stops us from behind and asks if we paid for the dog wash? Why would we walk into the dog wash, then leave without paying? Also, my receipt was in my hand. Not to mention the dog wash isn’t as good as other pet valus we’ve been to. It felt personal she thought WE didnt pay for a $10 dog wash. Very offended, would give 0 stars if I could.
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June 2023 by Ky Brückner
Great shop, staff always friendly and willing to help
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June 2023 by Anjleen Xoxo
Very clean and organized pet valu , the staff member Sam really helped a lot with suggesting bully sticks as my dog is picky and enjoys a good chew
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June 2023 by Girish & Xitija Tadphale
Very good staff, they are very helpful and friendly and their groomer is also nice.
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June 2023 by Ms. Nguyen
They offer bunny nail cutting. Thank you so much
