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December 2023 by H
Gym was great, Cancelled my membership very easily. The owner was respectable and a good guy. Staff is good too.
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November 2023 by Trevor Benham
As long as I live in this area, this will always be my home gym! Affordable, tons of equipment! And during the times I go, not busy at all. Great staff too.
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November 2023 by A R
My credit card was compromised and the number changed, which impacted powerhouse’s ability to withdraw from my account. I haven’t been going to the gym for a few months now due to personal reasons, and all of a sudden I get a collection notification about payments to powerhouse. Powerhouse claims they called me ahead of using a collector however I never received a call. I have no issues paying the amount (which I did right away). This is poor business practice and shows a lack of care for their customer base. Too bad…
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November 2023 by ameral darawi
I like the gym overall, but I don’t understand as to why the water fountain is still broken. It has been years and there is always a line to get water. It takes 2 minutes to fill up 500ml of water. The gym is not that clean, and the dumbbells are not sturdy. They have pretty good niche machines but it’s got small things that make the gym not worth it.
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November 2023 by Gabriel Giorgio-Dormon
Best gym I’ve been to in Mississauga! Would be nice if there was a back extension and rotary torso machine; and if the seatbelt was fixed on the abdominal machine because it’s missing a buckle, other than that it is worth the money!!!!!
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October 2023 by Ahmad Daaboul
Absoulte worst gym you can go to.They will steal from you!!! I had signed a 1 year contract with them and agreed with the employee who signed me up that it would automatically cancel after one year since I wont be in the country by then. They kept charging me for an extra year and I called them trying to cancel on the phone since I couldnt physically be there but they wouldnt cooperate. when I came back and went to cancel they still made me pay extra for the cancelation.My advice is go to a gym that respects it ls customers and doesnt try to steal from them.
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August 2023 by Sid
This has been my gym for years and I unfortunately will have to cancel my membership soon. I called and was told exactly how to do it and the rules very politely. I will miss you my home gym and nice staff! Until next time. I strongly recommend this gym if you are in the area. During COVID all protocols were also followed. Amazing staff! Nice friendly people you will get to know as friends. Just absolutely the best experience ever. They have multiple rooms, classes and unlimited high quality water. The place is also clean. Most people wipe the down the machines after use also. Highly recommend this gym. You will meet people you will call friends.
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July 2023 by Cynthia Niles
This is actually the sickest gym I've ever been to. They have every machine you could possibly want and you can't beat the price. Even during busy times, I'm able to use the equipment I want without waiting too long. They have multiple rooms, classes, and massage beds that are a very nice touch. The owner and honestly most members are really friendly, it may be a gym bro dominated gym but they are kind. Overall, 10/10 highly recommend.P.s. the people putting 1 star reviews for not following the clearly set out rules to cancel a membership (aka, do it in person and give 30 days notice) are just buckets.Have a good workout :)
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July 2023 by MORR THEORY
As an entrepreneur I have the opportunity to test out new gyms across Canada and the U.S. through my travel. Although this location was recommended to me by a good friend, I found my first visit very appalling.During my workout I watched a man throw every dumbbell on the rack (above 50) to the floor after incline pressing; his friends soon after did the same. The level of respect for the gym, other gym members and the gym's owner was clearly zero. Leaving this mess for the staff and other members to clean up was disrespectful. As a powerlifter, I can appreciate heavy lifting and tolerate noise, but understand that weights need cushion support to not be damaged.This man later began to verbally insult and belittle other members, specifically woman. In one instance, the man grabbed a woman and removed her from the machine she was setting up to work out on. She was one third his size, and she stood no chance.I would encourage the owner to not tolerate disrespectful behaviour nor harassment for their clients. If they do tolerate it, it is a red flag. This is not a gym I would recommend to anyone looking for a respectful, motivating gym environment. I will not be returning.
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June 2023 by Zeeshan Ali
The uneven carpeting has caused me to roll my ankle multiple times now. The water fountain has been broken for at least a year. Half of the stairs machines are usually out of order. The weights of the dumbbells are smudged off and practically illegible.
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June 2023 by Talha Pervaiz
If I could give these guys negative stars I would.I have moved from Ontario in January 2022. I called, emailed and even sent someone I knew to cancel my membership. NOTHING!Nobody looks at there website messages or attends calls. I got hold of them a few times you guys said it’s cancelled after you pay what’s in collections. I paid it and now I got a letter from collections again saying I owed $500??? Are you kidding me. Stop ripping people off. Cancel my membership NOW!
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June 2023 by Holly Tremor
Honestly the only bad reviews come from absolutely unbelievable members. I come to the gym everyday and I over hear the same story, EVERYDAY. The customer issues a stop payment by their bank and then wonders why it’s questioned. If a member signs a contract, they should abide by it. The bad reviews come from the ones that don’t. Simple. GOD BLESS THE STAFF, as they are beyond professional dealing with these type of people. The gym is kept extremely well and there is a wide variety of equipment. I notice lots of great machines that I don’t see at other gyms. The washrooms are consistently clean, the gym has a sauna, hydro massage bed and great classes to join as well. Finally, the price is unmatched. I’m happy I found this gym because it is everything I was hoping for. I will not be going anywhere else, Truly the best gym in Mississauga.
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June 2023 by Mohini Tara
Best equipment at affordable prices. The facility is super clean and has additional services such as hydro massage, sauna, Physiotherapy and tanning beds. My friends and I truly enjoy this gym, highly recommend!
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April 2023 by ry mason
I haven’t visited this gym in over 2/3 years. I was told I was signing a 1 year contract pre- covid and still kept getting charged up until 3 months ago when i placed a stop payment. Someone reached out claiming I owed a bill and was going to get sent to collections over except I came in person to cancel the membership even though I moved.I have paid over $250/300 in membership fees for a gym i barely used and they’re still trying to collect more money or send me to collections. Really poor business model if you ask me and firm prior reviews seems it’s to take advantage of people ! Completely unfair. I also tried to reach out to head office or a senior manager , the manager who picked up the phone refused to put me in contact with them or give me his name. Very unprofessional would not recommend
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April 2023 by Serena Cooper
Wow alot to say. Where should I start.The gym itself is nice and clean however,During covid once I cancelled my membership, they still charged my card every month which became a problem and once gyms reopened I went back to talk to someone about my issues about the cancelation and it was confirmed to be cancelled and I had no problems after.(Keep in mind this was 2-3 years ago now)Yesterday, I get a call claiming I have an outstanding balance on my account which I was obviously very confused about. I called and I have never experienced such a rude customer service in my life.The girl on the phone was so rude and unreasonable. As I was saying the situation and my confusion I was cut off and told that I was wrong, told I need to pay now. This made me feel like it was a scam to be completely honest.So I then continued saying I no longer even live in the area and to look into the issue on their end. And then got hung up on.I’m not sure what this woman’s name was or position, but this gym should reconsider the placement of this person.The cleanliness and atmosphere of the gym is not enough for me to recommend this gym to anyone. This woman, the feeling that I was being scammed as well as being stingy with the cancellation of my membership initially completely turned me off.
