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November 2024 by James O.
Last year I took my 65 mustang to right tech auto , the transmission was leaking badly , they had it for 6 months over the winter , in April they called me to tell me the car was repaired and I could pick it up , they had done a number of other repairs besides fixing the transmission, total bill was just over $14000. Within a few weeks the transmission was once again leaking , I took it back and they repaired it again , they said it was a minor problem so no charge , I parked the car beginning of Oct for the winter ( inside spot) I checked on the car a couple weeks later and the transmission was once again leaking ( like a sieve ) I will have to have it towed to a garage to finally ( hopefully ) get it fixed right , I will NOT be taking it to right tech auto ever again ! Zero rating fir this garage ! . NO STARS AT ALL !
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October 2024 by AF Auto Repair
Great staff and excellent prices.
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October 2024 by Andew Burke
Sat on hold for 10 min simply to be hung up on and having to call back.
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October 2024 by Mandira Rathnayake
We were helped by CHRIS today! He was exceptional! We were not sure about the size we wanted for a clamp he was super patient and helpful in selecting the right size for our vehicle. Overall CHRIS made it a very positive experience for us!
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October 2024 by Rajinder Singh
The old guy with long blonde hairs he was soo pathetic and he was making excuses to attend clients..you guys should fire him he is making your shop down
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October 2024 by mehakdeep singh
Realy worst experience of life beacuse of girl with blond hairs (she refuse to give her name thats why mentioning appearance) she just dont have sence to attend coustmer, i aproch to her today for car air filter and she was attending a coustmer for billing and i called her saying excusme mam can uh just tell me where i can find that filter which i want , being rude she yeld at me by saying cant uh see am attending coustmer. Then i wait and wait for my turn, i asked her for filter location and which filter will be compatible with my car he first keep on arguing that she cant understand me while i was leti g her know i just want filter for this perticular model of that car, ok then she find it and j asked for cabin filter then she start yelling again i dont know why with agresive attitude and then refuse to attend me , i aksed for manager and she says i am manager here, then she called other attendent and i told him i asked for manager are uh manager he is no manager is not here, i told him girl is saying she is the manager and then she completely get back from here words saying i am incharge i didint said that she is manager in realy rude manner. I realy feel bad and while getting such coustmer service realy if i can give her rating under -0 i would have give her.
I want the real manager to look into this matter and solve her issuse if she have some personal issuin life from which she is fed of dont let her take those to the coustmers and make her yell at coustmer. Kris realy did good job there and then he politely served me with smile . Yeh let girl know how to smile also she is coustmer representative. Real manager if uh reading please look into this matter. Visited tuesday 3rd sept timming bettwen 5pm to 6:30pm. Thanks
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October 2024 by Allan Anderson
Good team
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September 2024 by majd waleed
The worst store ever , I waited in the line 20min and no one came to help me ( in store).
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September 2024 by Jojo Velasco
The Indian staff is not attending the customer, very bad expeince in this store.??
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September 2024 by Sanampreet Singh
GOOD AND HELPFUL STAFF
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July 2024 by Pratik Vansh
Un experience people are working. Took 10 minutes to find 1 part. Previously had good staff.
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July 2024 by Caleb Dumont
Staff went above and beyond to help with a product warrantied replacement! Melissa and Chris and the manager were super helpful!
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June 2024 by Tristan Green
Horrible service very passive. Called this location 5x in a row was hung up on or disconnected couldn't get through. When I did get the call through, I was directly on hold for 20min without even having a chance to say a word. I got tired of waiting so I'd hang up. This happend several times on separate occasions. Only this location others would answer quickly. When I did get in contact with someone, they had very poor communication skills, zero motivation to investigate a situation (for example saying one part is in stock yet they don't have it, yet other locations say they have it but they're to lazy or incapable of figuring it out) they simply don't care. Truth is I have been visiting this location for the past 15 years, and it used to be great, but the past couple of years service and skills has declined to the point I cannot return. I absolutely do not recommend this store. Look elsewhere
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June 2024 by Diljeet sivia
That old man waste a lot of time
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June 2024 by Vik k
Very impressed with the customer service on my recent multiple visits. The assistant store manager (Harry) really helped out to get me the stuff I was looking for. He made sure I was attended by someone. All employees were friendly. Last week I visited to get the front rotors for my car and one of the employee saw that I couldn't carry everything once so he made sure to give me a hand to take it to my car. It is appreciated.
