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March 2024 by R K
Very professional and good people work there! They went above and beyond to help me out in a dificult situation.
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March 2024 by Jimmy T
Repair job looks really really bad.
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March 2024 by Marieta Till
Thank you Richard for repairing the car. Great customer service and you are an asset to the company Royal Auto collision. Thank you for warranty for the repair (bonus).
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March 2024 by Patrick Hylton
I had previously used European Auto Body, close to me, to repair my BMW after vandalism. It was the single worst experience I have ever had with a business/service and so when my wife damaged her car I was very jaded about going to a repair shop. Someone suggested I go to Royal, which was a distance away and I'm so glad I did. They dealt with the insurance and car rental companies quickly and professionally, kept me updated through texts, always responded quickly to emails or calls, explained exactly what was done to the car, which looks great, and lifetime warranty on the work etc. In other words night and day from my previous experience and although I hope not to need to, this is where I'm taking my cars for collision repair for sure.
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March 2024 by Lotus Laser Bar
RICHARD IS THE BEST!!! I had 2 crashes in a year, which was extremely stressful in itself, and issues with my insurance as well. Richard is so patient, kind, helpful and really takes the time to make you feel at ease. I have no knowledge of cars, insurance, or anything and he really takes the time to answer your calls, respond to emails, talk to you in person and whatever else you might need. He's extremely professional, trustworthy and goes above and beyond. Even though this past year and dealing with my car was stressful, he made everything so much better just by being there and reassuring you. Royal Auto Collision is the best auto repair shop and I am always happy to work with them. Thank you to their team and Richard!
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February 2024 by Gagandeep Singh
Referred by Northwest Lexus, Mike helped me with a small polishing job. It was just in an out, very immpressive.Thank you for the quick and meaningful service Mike, appreciate it.
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February 2024 by Kemal Alkas
The front side of my Tesla Y was heavily damaged. The SMS notifications during the repair process, such as parts were ordered, parts arrived, parts came, parts entered painting, assembly started, were very informative. When I got there, the very helpful behavior of the staff was impressive. When I received my car, it was appreciated that they blasted it with polish and cleaned it carefully inside and outside. Their workshops are very clean and organized, they have many expert craftsmen, I received a fast and quality service. This is the only address I can recommend for you to get your Tesla or any other brand of car repaired.I would like to thank the company owner Mr. Sam and his son and all his employees for their interest.
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February 2024 by Mahmoud El-Madhoun
WOW what can I say amazing quality, Amazing service, and great facility. I got my Porsche fixed there I was a little worried and concerned because the colour of the car but boy was I wrong they got it spot on looked brand new when I picked it up and they even detailed the car for me Thank you Royal and the team for amazing work on my car!!!
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February 2024 by J Charles
Best customer service and care I’ve had the pleasure of doing business with, will always choose royal for the future!
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February 2024 by Zaid Naji
Amazing facility, Shadi was very helpful and helped make everything coherent.
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February 2024 by Christine McFadyen
My 2017 Ford Escape had a fight with a small retaining wall, coming out of our underground garage. Sadly my car lost. I had a long scrape across the bottom of both passenger side doors, and a number of dents; and there were a few 3-4“ scrapes over the right rear wheel well. I was told the repairs would take 4-5 days. Well, it took a few days longer, but was so worth it. I’m extremely happy with the work done on my car. Every one I spoke to, after due date, was very helpful and friendly. A special thank you to Richard. They even washed my car and detailed it…a complete surprise. If you need car repairs, I highly recommend Royal Collision, and ask for Richard. One happy customer!
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February 2024 by hadi chmait
From start to finish Shadi and his team at Royal auto collision took care of me like I was family. Not only was my car ready in under a week but the process was seamless, and I had to worry about nothing as they took care of everything. The best business I highly recommend to everyone.
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January 2024 by Mark M
Should have believed the negative reviews. Terrible repair job, enough said. These guys are so evasive when calling and dealing. Feed you lies everytime. JOKE
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January 2024 by Alastair Hood
I wish I could give them six stars!By far the best auto collision experience I’ve ever had.George took care of my work vehicle, and it looked better than new when they were done.Very professional and extremely well run business!Highly recommended!
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January 2024 by Amit K
Richard has been outstanding from day one when I brought in my BMW 750Li for body work and paint. The staff was very accommodating. Thank you Royal Auto Collision.
