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March 2024 by Mehul Patel
Quick
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March 2024 by Sophia Ahmed
Vegetarian options: We definitely need more vegetarian breakfast & meal options.Dietary restrictions: As a Muslim I prefer only eggs (without sausage or bacon), but there are no such options available.At some point, Tim Hortons should consider adding Halal food options, more vegan options & seafood as well, to include more people
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February 2024 by Muhammad junaid Khan
I dont know who is the owner of this store.I just wanna tell that your morning staff is so rude three times it happened with me that they gave me a wrong order.And right now 21 feb 2024 time 6:19pm when i tried to tell to your assistant manager of evening shift she was also rude and she dropped the call without listening.This happened me 3rd time they gave me wrong order which i am not suppose to eat.Gonna leave a email to your upper management as well.
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February 2024 by Ganideep Brar
Asked chai tea latte was wrong went on drive thru again they didn't gave me another saying we made it right I returned the tea to them so they can be sell it
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February 2024 by Ziar Mal
First-time I went in the evening around 830pm and got the wrong type of tea.....second time went there the next day at the same time...they gave me a tea with two different tea bags in it. I ordered English breakfast tea...and got a tea with English breakfast and orange peko tea bags in it...?
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February 2024 by sophie Ha
every time i ask for less ice in my iced coffee i swear they give me more ice than usual
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January 2024 by Michele F
Just came thru the drive for a quick snack. No dutchies so we asked for Tim bits and they had no Tim bits!
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January 2024 by Selvanathan Govindaraj
Day: December 31st 2023I had to wait for minutes though the place is super empty. They were just chit chatting with other employees.And showing attitude because I’m brown?I was waiting at the counter these people just talking random things.You all brown why there is discrimination and where is the customer service skills ?
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January 2024 by Manny Ferns
Ordered bagel with cream cheese, then apply cheese like
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November 2023 by SharonMK
The staff here are always so friendly and courteous. The service is great.
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November 2023 by Mays Masud
I’m writing this review after my third awful experience at this tim hortons location. I like to give the benefit of the doubt, but now it’s reached a point where I just can’t believe this franchise is allowed to stay open.Today, I went through the drive-thru to get the drink that I paid for (I was given the wrong drink) and the lady at the window gave me attitude from the minute I drove up. Saying next time go back to the location that made your wrong order because it’s not our problem. Her exact words.The drink was a very fresh iced cap with whipped cream - you can tell it was made moments ago. I told her the reason I came to this location was that the other one was busy for me to go through again and this location was on my way to work. She proceeded to be very disrespectful saying this was the second time this year they get someone asking for a fixed order? I don’t understand how that concerns your customer?South asian 50-55 y/o, she was working at the drive through window today around 1 pm. She left me distraught.Previously, about a couple weeks ago - they tried to charge my husband for the “cup” of extra ice because of the physical “cup cost” …I know inflation is hitting them hard but come on?I truly don’t understand how this franchise owner gets away with this stinginess.I recommend everyone to save yourself the bad attitude and go to the tims on Argentia, that location has consistent customer service. Top Notch.Stay away from this Derry location.
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October 2023 by Mike C.
Since I'm just visiting Canada, this was my first time visiting a Tim Horton's. Not a great first impression. First, they don't have Chai Lattes which is my go-to drink (I'm not a coffee drinker). Instead, I decided to order a bacon breakfast sandwich. When she took the order, once I tapped my credit card to pay she just leaves. No thank you, didn't offer me a receipt, didn't ask for my name, nothing. It was very strange. I thought Canadians were friendly. I then sat down and about 20 minutes go by. Nothing. No one called out "bacon breakfast sandwich", no one came by (I was sitting six feet, err sorry Canadians, 1.8 meters) away from the counter. Unfortunately, I had to run to a meeting and didn't have time to stand in line again, so I just left. Next time I'll find a Starbucks.
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October 2023 by Garfield Anderson
Update. Tim Hortons does not sell it anymore. Love the new chocolate chip banana bread, especially when I buy it freshly baked if I get there at the right time. Goes well with hot chocolate or 2% milk.
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October 2023 by John Phillips
I waited, no exaggeration, 11 min in line before leaving with nothing. All I wanted was a donut. There was me, first in line, and a lady behind me. There must have been 8-10 employees running around frantically, all surviving the drive through. I probably could have walked home, grabbed my car, went through the drive through and been served quicker.
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August 2023 by Paul Perrin
It’s Tim’s as long as they get the order right it’s pretty
