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November 2023 by Mark Mojica
I love this location, because of the toys. But dislike the people who work their, very bad customer service. If you need any help, you better help yourself. This Filipina lady that work their acted like she was going to look up an item for me, because I couldnt find it, but didn't, I waited in the same spot for 10 minutes. And how did I know??? She was in the other area putting items away, unbelievable!
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November 2023 by Prateek Bhurat
I met Andrew today at the Hurontatio store to select a stroller. Being a first time parent I had no clue what can fit my needs at best. I can't believe this fellow was soooooo much knowledgeable and humble that he answered almost million questions and sometimes repeated questions (sorry about that)Andrew thank you very very much for helping us and in making our decision very clear. I highly recommend him and this was one of the best customer service I have ever received in any store
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November 2023 by Ness Whyte
Purchased a e gift card online, only for the transaction to say declined but my card debited, the gift card support is no help, even when I sent them proof that my account was debited!Update : I have called in and spoke to that department.. they are no help, they said to send proof which I sent by email, they still say it’s not on there end.. thank God my bank will be disputing this… point if the matter that department is an extension of toys are us kids and it’s not a good look at all
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November 2023 by Globe Trotter
The sales associate was helpful and pleasant. Grateful for good customer service.
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September 2023 by Navid
Wonderful spot; my daughter adores it. A few easy steps could enhance it. The photos show three or four cool items to play with, but regrettably, none are functional. Just pop in some batteries and watch the kids have a blast.The boys' restroom requires some care. The soap dispenser is broken, and there's only one non-functional soap bottle, leaving no way to wash hands.Adjacent to the Barbie section, there's a significant ongoing water leak that's been unresolved for months.Anticipating improved spaces for our children's enjoyment.
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September 2023 by Lily Kostur
Can’t return a toy my kids already have, because the gift receipt was not provided to me, for my sons birthday.“Great” customer service.And that’s why so many people shop on Amazon. At least it gets delivered to your door.
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September 2023 by Jason Tan
Sorry if I butchered your name but Hafsah helped us buying a car seat. She was very accommodating, helpful and approachable. When you want to purchase any baby stuff, see her and you won't regret it!
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September 2023 by Vivek Sharma
Toys r us is a one-stop shop for all toys needs. We went in the month of August and some very good deals are going on. Some toys are little expensive but then quality always has a price
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July 2023 by Trevor Sangson
Went to toys r us, was almost closed and they still let me in. Staff was great from manager to cashier.Especially KAREN she's the best, make sure to ask for her when visiting store and in need of any assistance
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July 2023 by Karthikeyan Vijayakumar
It is one of the best stores to buy toys and baby items. Especially, they are running a summer sale now.
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May 2023 by vinay malhotra
Always a big fan of toys r us..staff is very friendly and they have ample parking space available too. This branch employees worth some raise.
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May 2023 by Hamza's Fun Channel
AWESOME LOCATION OF TOYS R US!! PLACE IS KEPT CLEAN, MEANING THE FLOORS!! ONLY DOWNSIDE ARE THE PRICES, CRAZY EXPENSIVE!! SOME SPECIFIC RC CARS WHICH THEY SELL, YOU CAN ACTUALLY GET THEM AT WALMART FOR LIKE 2-3 TIMES CHEAPER!! BUT STILL, TOYS R US HAS MANY UNIQUE TOYS, WHICH WALMART DOESN'T!! THIS MAKES IT AN IDEAL PLACE FOR GIFTS!!!
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April 2023 by Cathy Miceli
I regularly visit the Toys “R” Us stores and find the Mississauga Hurontario location to be the best one by far. The staff always treat you with respect, are friendly and willing to help and make sure you find what you’re looking for. GREAT STAFF! There is one staff member that truly needs to be recognized. Dipali works as a cashier her customer service is beyond exceptional. Always happy makes you feel special, and you can’t help but leave with a smile. This woman is truly outstanding We need more like her……
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April 2023 by Sanam S
Customer service is always pleasant, staff is knowledgeable and helpful. The problem is often with their variety of inventory or lack there of upon every visit. There needs to be better organization of aisles let alone select brands.
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March 2023 by Perlat Aliaj
The worst store. There is a tall black man following you around and trying to intimidating you acting like a boss. I wonder how the manager does not see that letting the employees acting like that like they own the store.worst costumer service. I would never go back again dealing with them
