-
December 2023 by Sandra Forrester
From start to finish this service was excellent! I spoke with Omar to arrange my daughter’s move and he was exceptionally helpful. He provided a quote and I received a follow up call the day before the move. Movers showed up a scheduled (called to let me know exactly when they would arrive) Movers were courteous, polite and efficient. Some items were difficult to move, but they did it all! When they arrived at the move location they were great even after having some challenges. I would never hesitate to recommend these movers and would absolutely use them again. Thankyou Omar, Joel, Ali and Shemar!!
-
November 2023 by Diane Soares
I had the opportunity to use Two Men and a Truck for a recent move and they were absolutely wonderful. Prompt return of messages and the crew were wonderful. Derek led our team and he was a delight to work with. He even tried to fix broken furniture my mother was attached to in order to make her happy. Even when I thought we lost a piece of a cabinet, both Omar and Derek followed up and helped me figure out where it was... of course it was obvious and my aging mother just didn't look properly. Thank you all for your wonderful service and for bringing joy to an otherwise stressful time. We appreciate the laughs and the care you took with us.Much appreciated,The Soares Family
-
November 2023 by Cea Chin
While moving furniture they broke bits and pieces of drywall up the stairway. They also smoked and being a non smoking household, we could smell it in the house that day and the next. They moved us quite slowly and I really don't think they had the right skills to maneuver objects around the house. By brother in law had to help them with an item to help them move it. The one mover hurt his forearm as he slipped and dropped the fridge, it looked like it was broken, but he just wanted ice and kept moving the last little bit of the load. I provided him with ice for his arm, hopefully he is ok. We were quoted between 600.00 and 700.00 dollars as we only moved 3 blocks away. I helped by unwrapping some of the items once they were delivered. The cost went up to 1200.00. Certainly not what I was expecting. We had used them in the past about 13 years ago and it was fine, but these two guys that moved us on Tuesday Nov. 7th. were not prepared to handle the move, in my opinion.
-
November 2023 by Ashley Bettencourt
I don’t even really know where to begin on this one except to say please consider a different company if you’re moving. Although Omar in the office was kind and polite, he doesn’t come move you and the people that do are really the ones to make or break (literally) your experience.Three movers arrived at my condo but really only two were doing any work. Those two were kind and polite but the third not only damaged my items but spent 40 mins reassembling my bed only to have completely damaged the rails. He was completely unprofessional informing me of how much he gets paid an hour and telling me that I should tip in cash due to tax purposes. He was the one primarily in charge of wrapping my items but didn’t do that properly and left behind two items that I then had to go back and retrieve and move myself from my condo after the move.When we arrived at the house I was moving more items out from the truck than he was. Then he had no strength to carry my IKEA dresser and dropped it down my stairs, damaging not only my floor but also the dresser drawers as well.Overall just save yourself the headache and look for a different company. Moving is already stressful enough without the added unnecessary nightmare of having to handle fixing walls, railings and floors due to damage caused by a lack of care and negligence.
-
October 2023 by Terry Alstrom
Derek the lead on our move team worked miracles to get our Sofa bed into our basement without any damage to our new home or the sofa.Our move was completed without any loss of our belongings.I would recommend the use of 3 Men and a Truck Services to anyone planning a major move.
-
September 2023 by Brittany Cote
So, here's the scoop. Had a pretty mixed bag dealing with this moving company. Omar from the office was a total champ, sorted out my overcharge issue like a boss. But the movers? Not so cool. They did a number on my new place and my gear that wasn't wrapped up. Lost a part of my stuff, kept my hardware, and didn't put my furniture back together. I'm not about to hype this company unless the movers step up their game. After my initial review, the company gave me a shout, said they'd fix the damage, but still waiting on them to make it right. So, while Omar was exceptional, I'd think twice before recommending this company unless they level up their professional game.Update*They commented on this review to call them, meanwhile I've been waiting over a week for them to call me back. I will not be chasing this company to fix the damage from a month ago and I'm changing my review to a 1-star.
-
September 2023 by Savitri Singh
**Giving you one star is being too generous**This is the WORST CUSTOMER SERVICE I have ever had. Two "movers" came to my house. Looked around for 10 minutes, spoke in their language, which was downright disrespectful to begin with. You are in someone's home, and you don't speak English.I know you speak English, from the conversation I had before you came to my home.You then tell me that you are charging me three hours and left.What is your problem, you have no respect for people and your job.Very unprofessional and very bad look for your company. I won't be using your service in the future and also I will not be referring you to anyone who may be in need of your help.Have staff that actually know how to do their jobs and you will have happier clients!!!
-
July 2023 by Cortney Leslie
I had the best crew for my move. Shermars team was wonderful. Made move fast and efficient. Support staff Omar was very kind with my inquiries and assured me all the steps for mice day. I was also pleasantly surprised to see Maneesh come by to check out how our move out was going. All to ensure things being done to my expectations. Thank you gentlemen t you made a stressful day less stressful with sense of humour kindness and respect.
-
July 2023 by A Ochoa
Moving is probably one of the most stressful things a person can go through in their lives...but if you have a reliable mover to help you, moving becomes just like any adult activity. At 58 years old... and I have moved 4 times in my life...3 of those, I was fortunate enough to use Two Men and a Truck. Moving has never been so easy. Their rates are comparable to others...and of course you'll see some not so good ratings on line but I believe the saying goes," In customer service. you cannot please everyone every time." Do your research before you sign the dotted line...I know for me, should I decide to move again, I won't used any other. Great Job Guys!
-
May 2023 by БСП
Trying to get the quote from this company is mission impossible - I left 2 messages on the website asking for someone to contact me, radio silence. Today I called: the lady was not pleasant and very unprofessional - took my number to book the virtual tour, promised to send me the link - and nothing. Either this company is way too busy or they are nearing bankruptcy and don't care anymore...
-
May 2023 by Margaret MacGregor
I’m very pleased with with the service of Two Men and a Truck.Omar was always pleasant and easy to work with. The crew were very patient when we had problems with the elevators in the building. Everything was nicely wrapped and was moved with no damage. Thank you to you all!
-
May 2023 by Rodney Hayes
The moving crew arrived at my house on time and loaded my belongings with care and attention to detail and finished in the estimated time as per the quote.Because of a delay in moving into my apartment, my stuff had to be stored in the truck for 3 days. Shaun at the office went above and beyond and showed his empathy to my situation by charging me only one day of storage.The same crew arrived at the apartment building and were faced with one small elevator with no service option.They were undaunted and even took apart my furniture in order to fit it in the elevator.It was reassembled once in my apartment. The crew worked non stop for 4 hours because of the elevator issue with courtesy and professionalism. My belongings were unloaded with the same care as they were loaded.No damage at all.I highly recommend Two Men And A Truck????????
-
March 2023 by Chaitanya Bahri
Used two men and a truck for our moving. Had a great experience. The guys were very patient and professional. We had Danraj, Gagandeep, Jeetu.They are a very humbled team.
-
February 2023 by Jennifer MacFarlane
The team that was assigned to me were amazing. Derek was polite, friendly and knew his stuff. Everything was packed carefully and he even set up my bed for me. We had an issue when the couch didn’t fit, but they really tried and ultimately loaded it for me into a family members car so they could take it. I would use them again and they are worth the price as it’s far less stressful than some of the cheaper movers.
-
December 2022 by Steven Suraci
Excellent experience from booking using the online estimator, to receiving the delivery of boxes in advance, to the day of the move. The truck arrived on time and the team worked very hard, fast and were careful with all items. They completed the move faster than estimated time. Would definitely use again.
