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January 2024 by Mitch Narain
These girls that work here, super lazy, unfriendly, not professional what so ever. you cannot call them, and I tried twice once at 2pm then 8pm, no one answers, and they hang up on you after 3minutes or so
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January 2024 by Chelsea Nembhard
Terrible service, employees have no idea what they're doing. Ridiculous clearance! Sets that are missing pieces, they Stuill want $18 per piece. Girl working fitting rooms was useless and super unfriendly.
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January 2024 by Chasmitha Prem Pragna
Love their perfumes, body wash, body mists, body scrubs and bags. I have tried some of their panty, but i think it's too hyped with just a brand name.
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December 2023 by Disha Patel
I went the VS shop at square one mall, it was pleasant welcoming by everyone. I went to exchange my size of what I brought earlier, girl name Samantha helped me a lot and even she was checking on me when I was confused and came from trial room. She was sweet and really helpful.
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December 2023 by Nardos Mihreteab Ghebremeskel
Staff could be a little more friendlier. And things were out of stock, which was disappointing. But good store overall.
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December 2023 by Chivirak Meth
My wife and I love to shop for the fragrants at this store. We love it and especially when it is on promotion ( 5 Mist for $45 and Perfume buy 2 get 2 Free) I got a free blanket from my total purchase. We have been waiting for this deal for so long
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September 2023 by Teodor K.
It was not the greatest selection, but all in all, my wife managed to get one outfit after 2h. Sizes were scarse as well. Mainly, that was an issue.
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July 2023 by Jo Vu
Yesterday I bought 2 brus for the regular price. I paid $135 with tax. There was a promotion for that day, for spending over $120 you get a free tote beach bag. I didn't get it because I was 10 cents short and the saleswoman told me to buy a $10 lipgloss to get the bag. I don't need realy the bag, but her attitude is that she can't do anything and that I have to buy lipgloss if I want a bag. I've been buying for years in Victoria but thanks to the kind cashier:6001638 from Sherway Garden not any more!
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July 2023 by Cresselia Moonborn
The manager at the cash straight up lied to me telling me that Canadian gift cards cannot be used online, and refused to help me with a gift card purchase so that I could buy the bra I wanted in my size online since this location refuses to carry good size variety.
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July 2023 by Sandhya T
My favorite store for body mist and perfumes. As usual good summer sale offers they have.
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July 2023 by Tanya
An unpleasant situation happened to me in the fitting room today. I was served by a rude girl. She did not give her name. The question is why the staff serves without a badge. I heard her name was not Anita or Anisa. To some she is one to others roughly. Some go through the fitting room, others wait. The manager is not professional. I don't want to visit this store anymore after this incident. And in the end, the customer is always right!
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June 2023 by Kris
This Victoria's Secret has a decent selection and I like that you are often eligible for discounts (with cards given after purchase). The representatives here are usually pretty helpful and kind. I have had one or two experiences though, where the representative either wasn't helpful or was a bit condescending (though I don't think it was intentional with the latter). I would've otherwise rated this location a 3, but the lady who often works at the checkout has always been very accommodating. I don't remember her name but she once even checked inventory to see if a product I wanted was in-stock. This was after a floor rep already told me there was nothing left on the floor. I appreciate that she took the extra step and didn't make my trip to the mall a complete waste of time.
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March 2023 by Nada Ali
WOW Logan is truly a life saver!I called regarding items that I needed, she put me on hold and looked for the items to ensure it was there.. I wanted to do a refund for the rest because I needed more items online.. when I called back Logan found all the items I wanted and when I came I ended up buying more ?Thank you sooo much for taking time with me because I am super indecisive with lingerie but Logan patiently waited and gave me great advice.Be back soon for moreThanks Love x?
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February 2023 by Clarissa Y
Went in here for a brief moment. Asked a lady for a measurement, she measured right there in the middle of the store. She stated that 36G OR 34DDD. We proceeded to look around the whole store only swing back around to the same lady and stated we couldn't find the sizes she suggested. She was like "oh we don't carry that size." I asked her why she didn't tell us that in the beginning? "Crickets" I felt like she wasn't walking in her integrity. Also left a bad vibe for our first impression of Victoria Secret.
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January 2023 by THU TRAN
Very bad customer service, the girl at the cashier showed really bad attitude to the customer even though I did not do anything wrong. There is full-price item which put in the discounted area, I thought they all have the same discounted price. Instead of explaining to me, she asked me " didnt you check the price on the price tag?" Excuse me! Is this the good customer service? I am always the returning customer at Victoria Secrets but not anymore now.