Whirlpool Canada
Appliances
Hours:
6750 Century Avenue Suite 200, Mississauga ON L5N 0B7
Hours
About Whirlpool Canada
Whirlpool Canada receives mixed reviews regarding appliance reliability and customer service experiences. Several customers report major appliances, like dishwashers and refrigerators, failing shortly after purchase, sometimes just outside the standard one-year warranty. These failures lead to expensive repair diagnoses and parts replacements, with costs sometimes nearing the price of a new appliance. The warranty service process is frequently described as disappointing, with reports of long delays for parts, poor communication, and difficulty getting issues resolved, including being hung up on when requesting a supervisor.
However, other reviews highlight positive resolutions. The customer service team, particularly when contacted via social media like Facebook Messenger, is noted for providing quick feedback, helpful documentation, and finding solutions. In some cases, after escalation, Whirlpool has made things right by replacing faulty appliances under warranty or arranging for a technician to repair an out-of-warranty product at no cost, which transformed a negative experience into a satisfactory one. These successful interactions are described as efficient and professional, leaving customers feeling supported.
Most Recent Reviews
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September 2026
DO NOT BUY WHIRLPOOL!!! I have a 7 year old induction stove. The stove top is inoperable and the part to repair it is discontinued. How is this company still in business?
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September 2026
It would be great if I could give 0 star , I bought Whirlpool refrigerator and I have been using only 19 months and the fridge already out of function and not cool at cold at all.nit recommend this product at all
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August 2026
Trash company. Will never buy their appliances again, horrible company, broken range knobs every 4 months- they are purposely designed to be defective, plastic backing on the knob cracks every 4 months, $60 for each knob, SCAM company stay away
More Comments(177)
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Mississauga, Ontario
