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October 2023 by Dave Van Den Brink
An absolute awful experience...the only way I was fortunate enough to have my pool installed was to have the job subbed out to another company who I actually know the owner.Calls, texts, and e-mails went unanswered. I finally had to go directly to the office on 48 unexpectedly to see the owner face to face...STAY FAR AWAY FROM THIS COMPANY!!!
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December 2022 by Vince Totino
We called Nature Bound Pools (Glen) after our previous pool contractor abandoned our project. Glen and his team took on a project mid-construction and delivered an amazing result. They secured the pool shell we wanted, installed and did tremendous landscaping work around our pool. They even fixed all the damages and necessary repairs created by our original contractor. The crew did not leave the site until everything was perfect. I just wish I had contacted Nature Bound from the beginning. I highly recommend Glen, Rob, Tim and the entire team at Nature Bound.Services: Cleaning
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December 2022 by vince
We called Nature Bound Pools (Glen) after our previous pool contractor abandoned our project. Glen and his team took on a project mid-construction and delivered an amazing result. They secured the pool shell we wanted, installed and did tremendous landscaping work around our pool. They even fixed all the damages and necessary repairs created by our original contractor. The crew did not leave the site until everything was perfect. I just wish I had contacted Nature Bound from the beginning. I highly recommend Glen, Rob, Tim and the entire team at Nature Bound.
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December 2022 by vince
We called Nature Bound Pools (Glen) after our previous pool contractor abandoned our project. Glen and his team took on a project mid-construction and delivered an amazing result. They secured the pool shell we wanted, installed and did tremendous landscaping work around our pool. They even fixed all the damages and necessary repairs created by our original contractor. The crew did not leave the site until everything was perfect. I just wish I had contacted Nature Bound from the beginning. I highly recommend Glen, Rob, Tim and the entire team at Nature Bound.
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June 2022 by Haroula Antoniadis
Everyone was so knowledgeable! From Office staff (Rebecca and Michelle) to supervisors (Tim and Rob) and also the workers on the property were VERY responsive and quick to accommodate and fix whatever the issue or request was. Literally sometimes same day service. Start to finish was 3 weeks!I can honestly say there was not one glitch or issue during the process and they continue to be a part of our learning process even after the job is complete!I have already and will continue to recommend Nature Bound Pools to all my family and friends! Best decision we made was to work with this company!Pickering OntarioServices: Inground pool installation
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June 2022 by Private User
We should get the pool last year, but with Covid our pool arrived in April this year from USA Nature Bound pool did all work in 2 weeks Mat a young man did a great job for the digging with perfection They worked very clean We rest of the team work well . Office contact very friendly and easy to work with. Great Company Only thing they should have 2 trucks to pickup the dirt We same 2 days of work
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June 2022 by Private User
We should get the pool last year, but with Covid our pool arrived in April this year from USA
Nature Bound pool did all work in 2 weeks
Mat a young man did a great job for the digging with perfection
They worked very clean
We rest of the team work well .
Office contact very friendly and easy to work with.
Great Company
Only thing they should have 2 trucks to pickup the dirt
We same 2 days of work
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June 2022 by AM Tomlinson
We purchased a pool from Tim @ Nature Bound a few years ago. Unfortunately he sold it to unprofessionals. We called for help with our pool that we are in the middle of opening for the season - to the new owners/ same company - and we were rudely dismissed immediately.
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June 2022 by Haroula
We got quotes from four different pool companies. We decided on nature bound pools because of a few factors. C ompetitive prices but also the fact that everyone was so knowledgeable and well educated about their products and pool building in general. Everyone from Office staff (Rebecca and Michelle) to supervisors (Tim and Rob) and also the workers on the property were VERY responsive and quick to accommodate and fix whatever the issue or request was. Literally sometimes same day service. I can honestly say there was not one glitch or issue during the process and they continue to be a part of our learning process even after the job is complete! I have already and will continue to recommend Nature Bound Pools to all my family and friends!
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June 2022 by Haroula
We got quotes from four different pool companies. We decided on nature bound pools because of a few factors. C
ompetitive prices but also the fact that everyone was so knowledgeable and well educated about their products and pool building in general.
Everyone from Office staff (Rebecca and Michelle) to supervisors (Tim and Rob) and also the workers on the property were VERY responsive and quick to accommodate and fix whatever the issue or request was. Literally sometimes same day service.
I can honestly say there was not one glitch or issue during the process and they continue to be a part of our learning process even after the job is complete!
I have already and will continue to recommend Nature Bound Pools to all my family and friends!
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May 2022 by Loli Vic
Don’t know where to start if I could give negative star I would. Tim the owner is the worst person to deal with such a poor customer service that is not even understandable why would he open a business if he hates ppl so much including him self. But that’s not the end I could leave with poor customer service but such a lack of professionalism I never saw in my life. My pool been leaking since day one and up till this day he can’t find nor fix the problem. Button line if you got any other option do yourself a favour and go any lace else believe me you’ll thank me laterService: Inground pool installation
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November 2021 by Taro Inakazu
We had a great experience working with Nature Bound pools. All the staff were professional and responsive. They answered all of our questions and we couldn't be happier with how it turned out.
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October 2021 by Tirza
We absolutely love our fibreglass pool! Installation was done in spring 2021 and as with any large project there were bumps in the road, especially with the landscape company who did the dig and cement, as well as some issues with the equipment install and lack of communication. However, as soon as new owner Glen got involved we felt valued, heard, and trusted that he would work to make us happy. I expect new clients will have a smoother experience than we did since it was during an owner transition. Our pool has brought our family so much joy over the summer and we are so glad we did it!
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October 2021 by Tirza
We absolutely love our fibreglass pool! Installation was done in spring 2021 and as with any large project there were bumps in the road, especially with the landscape company who did the dig and cement, as well as some issues with the equipment install and lack of communication. However, as soon as new owner Glen got involved we felt valued, heard, and trusted that he would work to make us happy. I expect new clients will have a smoother experience than we did since it was during an owner transition. Our pool has brought our family so much joy over the summer and we are so glad we did it!
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October 2021 by cindy
Just want to thank Nature Bound Pools for their assistance on getting our pool in this summer. The lifting of the pool over the house was definitely something to watch which brought excitement to my boys knowing that the pool was here this summer! It took some time to get all of our landscaping finished but our family was able to enjoy our pool for the latter part of the summer.
