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November 2023 by Mara W
90% of the time it’s alright… more so when getting gas at the pump or into Frano’s. The rest of the staff at the gas station and subway are very rude. Don’t suggest going in on a bad day.
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May 2023 by Kathryn Bachhofer (KathrynB)
Pay inside only. A sign of the times? Sad!
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April 2023 by Daniel Maillet
Don't forget to use the car card and airlines for discounts
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March 2023 by Clay
Young punk behind the counter at night always on his phone not helpful and very disrespectful
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August 2022 by james Bruinse
Stopped in at the Shell station in mount albert to get 3 propane tanks filled @ 1 pm today. I was told to come back a 2 pm. Why??????What the hell. They supply propane…. Why can’t you fill the tanks when paying customers need a fill ? Terrible service.. won’t be back.So I went to Mobil in Sutton. Filled all my tanks. Not a problem. Great service.
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October 2021 by Nalini S.
The owner locked up the washroom so the large number of people returning on Thanksgiving evening wouldn't make it dirty. She earlier had a rude notice in the washroom 'Keep it clean otherwise we will shut it down'. There are more than a dozen washrooms on that cottage country road - I have never seen such an unwelcoming notice anywhere. I am not visiting this gas station anymore.
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September 2021 by Mark Swirla
I pulled into the station at 4:20pm to get my propane filled for my BBQ before my kids get home from school. I walked in and I was greeted like they were doing me a favor just to say "hello" and then when I asked to have a propane filled, I was coldly told that "its company policy not to fill propane after dark"....It's 4:20 my kids aren't home from school yet never mind dark!!!. This is the second in as many times the same girl behind the desk has refused to do propane during daylight hours....My suggestion is you need to hire better staff , or get out of the propane business
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November 2020 by Shawn Fraser
When the store hours are posted until 10pm and your turned away at 955pm saying closed not acceptable. Time for Esso to come to town i guess
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September 2020 by Ron Chard
If I could give it a ZERO I would. I stopped to get gas here All i ever use is shell fuel. My better half wanted to use the washroom . Turned away by a very rude man. Did not fuel up there. I can understand that not purchasing anything is a reason maybe to turn you away from using. GET YOUR FUEL SOMEWHERE ELSE WHERE YOU WILL BE WECOME. Will be contacting shell head office to see if they care . Thx.
