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January 2024 by Lisa St
I found some messages from them and when I click on it it's an error. I actually have found DHL spying on my phone
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December 2023 by Colling Tt
Can we drop off packages at this location?
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December 2023 by barry lawrence
I paid for express from rock auto needing my parts fast for service vehicle and no show ,no communication at all. I've learned my lesson now with DHL .
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November 2023 by Kiran Dhillon
Old people should be retired, sitting in their houses, not trying to figure out new technology. I came here at 6:30 to send a package, lady at reception wasted my 1 hour. At automated system I get the price of $295. She got me quote for $800. I had to repeat everything so many times. I request to management, please look after these issues. Please hire smart and educated people for these positions.
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November 2023 by Krista F
First time dropping off at this depot. It was easy to find because it's HUGE and YELLOW! Friendly staff inside too!
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October 2023 by Germaine Cyurimpundu
WORST!!!I regret not reading the reviews before using this company. Even when I explained the urgency of my package, they seemed indifferent. They don't work on weekends and will be closed on Monday for a holiday. They put it on hold instead of delivering my package, fully aware they won't be available to deliver it on Monday.
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September 2023 by Shagun PATEL
Worst experience, they stuck my courier and did not hand over to me until I reached out the customs clearance and did my courier claim. Never going to suggest anyone for this worst courier service from other countries. They just know to give trouble to international students.
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August 2023 by Jiya Ji
Worst courier service ever!!! My package arrived at this service center since 6th July and they wont clear my package. I have provided all the papers but still nothing. Never using DHL AGAIN! Wont recommend to anyone. Choose any other courier service.
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July 2023 by Essa P
Pauline did a great job!Picked up my package at 7:45pm thank you so much madam
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June 2023 by Kacey Bailey
Ordered online from FIGS and paid extra for 2-3 day shipping as I desperately needed these scrubs for school as if I show up for class without these specific colours of scrubs I get docked marks. Ordered on Wednesday, out for delivery by Friday. Unfortunately, they did not listen to any instructions left via their website for my delivery, so they marked me not there (even though we were home and no one buzzed up). I changed it to be picked up via a pick up point, and it is now a week from the day I ordered it, and they still haven’t shown up to the pick up point to drop off any packages. I showed up to the Staples twice and neither time did they have anyone from DHL come to drop off or pick up packages. I hate when companies use DHL to ship their packages, this is the third time ordering online they’ve shipped with DHL and it’s been useless. I’d give them 0 stars if I could.
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June 2023 by aihsaan memon
This is the 2nd time I'm facing the same issue with this company. Even though the shipment was here midweek it gets sent the next week. Even after mentioning the urgency of the shipment it gets kept on hold for no reason and if you want to update anything it takes 2 business days. This company doesn't operate on the weekend so be mindful your packages are coming next week if it says on Friday this week.Sorry dhl but never again doing business with you guys.
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June 2023 by Dedo Q
Today I was shocked by the poor customer service and who dealt with customers, then I understood why DHL failed despite its coverage all over the world. It is true that I had a bad day, but I saw a living example of failure after success
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April 2023 by Jim Quinn
what a joke. hard to talk to live person. hard to deal with, they all work from home so either they sound like they are in a cave or sitting on a toilet. last time i use them. Fedex is way better.
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April 2023 by David Shepherd
To Get a hold of a human customer service agent press 0 after choosing English and listening to the fraud warning.I've been shipping International for over 10 years, using Fed Ex, UPS, Canada Post etc. I've never had to jump through so many hoops and deal with customs issues like I did with DHL. I don't know why it is so difficult to get packages through with them specifically.
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February 2023 by Danix Moffat
Never use this company and be mindful of companies who use them also.They will have you waiting days for your package (work related) continually updating you that it's on its way any minute now and every day they have another excuse why it couldn't be delivered.First; they had no buzzer number, then after pointing it out (AND its also my apt number).Then they falsly claimed I didn't answer the door, when I was right there during the time they lied about being there.Then; they can't send it because I now need a signature, after I took signatory off so they can leave it at my door to avoid future "failed attempts", so now I have to wait again.Then; their "truck is having maintenance issues" so guess what?Now, it seems my package will be available on the next delivery cycle with signature required so I guess I can't leave my apartment AGAIN!TWO WEEKS SHIPPING PLUS FIVE DAYS+ DELIVERING, WAITING FOR A WORK PACKAGE IS RIDICULOUS!
