-
October 2023 by Cindy Carroll
No one available to give details. - the lady is more interested in selling lottery ticket s - u haul sucks.
-
March 2023 by Jude Beattie
Reserved a Uhaul weeks in advance. Moving date is tomorrow, and we’ve just been called to say there is no truck available at this location despite the reservation being placed almost an entire month ago. We have to pick up a truck in Trenton instead, costing us extra money in gas, and extra money as this will exceed our allotted km’s for the truck rental. Do not waste your time, and money. Go anywhere else. Complete unprofessionalism, with no regard as to how this impacts the customer.
-
March 2023 by R Lloyd-Craig
Made a reservation over a month ago and 2 days before my moving date I find out there is no longer an available truck for me when checking in early. Tried calling Napanee directly to speak to someone many times and no one answered the phone, not even once!I called customer service and they said that for some reason, without me being notified, that there was no longer a truck available. They were able to contact traffic management who made sure a truck would be there for me. Let's hope that in 2 days there is actually a truck there and I will be able to move.
-
March 2022 by Wendy Smiles
She quoted me $30 dollar truck fee. Then when attempting to book she quoted $200 truck fee with no explanation. I obviously went to a different uhaul dealer who gave me the legal $30 truck fee. I dont appreciate trying to be swindled.The only recommendation I have is to shut this place down.
-
March 2022 by SK SPEEDY SERVICES
Excellent experience.
-
March 2022 by Wolfish_One
Staff do best job possible at a busy location with Store, Laundromat and Uhaul
-
March 2022 by Timothy Allen
These people don’t even answer their phones. You ply phone tag just trying to find out what’s available.
-
March 2021 by Glenn Sampano
No stock
-
March 2021 by Stephen Lucas
Kim, at the centre was very helpful . Very satisfied
-
March 2018 by Jonathan Golden
The owner is a total unprofessional, rather rude individual. Said what was needed was there and it ended up being unavailable. Save your time and go to another U-Haul dealer.
