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November 2023 by Mughees Abbas
When I first went there a guy named Hamza was very kind and helped me a lot with game selection and gave me a full run down on game stop policies but recently some long haired guy has been working there and the past two times I went there he talked down to me, was super rude and condescending. I love GameStop but I would rather buy online than be insulted.
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November 2023 by Jeff Orange
Popped into the Barrhaven GameStop to do a trade in. I don’t play video games a lot, but enough that I needed to upgrade my Xbox One S to a new Xbox S.Even though some people came in behind me, and some had kids with no patience, she didn’t rush my trade or my new purchase. She went over the details, explained that the new systems don’t use external hard drives, which prompted me go for a large internal hard drive for the game.She also agreed buying a game pass for 3 months was a better short term investment that buying a digital game in case I don’t like the game.Also although it’s beneficial to them to get me to sign up for an extended warranty, she made it clear that I can simply trade it in before the years up and get a brand new one if I want. Even if it’s not broken.In the end she was a great customer service rep, got me all set up, took in the trade and got my new replacement machine, and I was home all in less than 35 minutes.
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November 2023 by ABXX 2011
I got a ps5 from there for much cheaper and in perfect condition
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November 2023 by B Vari
Friendly staff, easy to shop
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September 2023 by Anthony
Staff was very helpful, the person helping me even gave a little Super Mario gift to my young son.
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September 2023 by moving forward blindly
The gentlemen who works here ( Devon, hope I spelt it right ) is amazing. He is so helpful, always cheerful, remembers customers and always makes you feel welcome.
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September 2023 by kyle winton
Love this place. Devin and his staff are all wonderful to deal with.
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August 2023 by Blue Dickson
Very friendly staff! Devon was very knowledgeable and helpful to a new gamer. Plenty of good conversation and recommendations.
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July 2023 by Ian MacFarlane
Very helpful, they came to us to help. They were able to spend time and answer all our questions. Found something that we Hope pleases all 3 grandones on a roadtrip. Highly recommendedThanks
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June 2023 by Rental777 Nepean777
Super kind staff and good deals if you have an edge card. I’ve shopped at many Gamestop’s in my day and I understand when ppl say they are rude or have bad customer service but this location is the opposite, They always welcome you with a warm friendly smile and are able to help you find better deals and can always help if you have any questions.
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May 2023 by Kevin
Great place to shop. Friendly staff and knowledgeable.
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May 2023 by Jason Seid
Very Friendly & helpful Staff !
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March 2023 by Duncan O’connell
you’d think this location would pick up hints from the spratt location and how awful it is taken cared of! clearly these two are ran by the same manager ?. found a hair in my blizzard and i could not be more discussed.. go here if you want a taste of trash ? i understand if these employees don’t want to work here because clearly by the lack of attention they gave to anyone in the store they do, but you can seriously tell the difference from any fast food place and a dairy queen! The employees treat the customers with respect unlike here ?
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December 2022 by Syed K Alamdar
Great service and nice collection of games.
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November 2022 by Jordan Loughran
Employees are knowledgeable and likeable. Not too pushy and had really good feedback on games I was wanting to try. Will be coming back for sure.
