Mattress Mart is a customer-focused business known for its knowledgeable and friendly staff who provide excellent service without being pushy. Customers appreciate the quick and efficient shopping experience, often completing their purchases in under 10 minutes with the help of staff who guide them to the right options. The store offers a variety of products, including adjustable bed frames and mattresses, with delivery and installation services available within a week, often including the removal of old mattresses. The staff’s attentiveness and care stand out, especially during urgent situations, such as helping seniors find suitable mattresses for retirement homes. Customers have praised the team for their patience, empathy, and commitment to ensuring comfort and satisfaction. Mattress Mart's 130-night comfort guarantee allows customers to exchange their mattresses if needed, further enhancing their positive shopping experience. Many customers express gratitude for the professionalism shown by the staff, making them feel valued and welcomed. Overall, Mattress Mart is highly recommended for anyone seeking quality mattresses and exceptional customer service, with many customers planning to return for future purchases.
I was looking for an adjustable bed frame. The sales lady showed me 3 or 4 options explaining the differences. I chose the one with massage. Delivery and installation in a week. And they took away my old mattress! Very pleased.
January 2026
Roberta was amazing. We needed to purchase a mattress quickly and urgently for a senior moving into a retirement home. She took in all the considerations we were looking for and set up delivery for when we needed. She was kind and very knowledgeable
January 2026
The staff was knowledgeable and friendly without being too pushy. I was in and out in less than 10 mins (I had a good idea of what I wanted so they pointed me to the right direction and made everything speedy, without upselling or wasted time). Awesome work guys!
