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February 2024 by John Fulop
I’m pleased that my granddaughter is sleeping so well on a safe, toxin free mattress.
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January 2024 by Janet Emmett
The pillow was a gift for my daughter so I can't comment on the pillow itself. But I would like to comment on the customer service. There was an issue with the delivery (a FedEx issue!). When I reached out to Obasan's customer service department, I received an immediate response and an offer to replace the pillow if it did not arrive. Fortunately, the pillow did arrive but I was extremely impressed with how Obasan handled everything. Thank yyou so much!
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January 2024 by Rebecca Menard
Great products! A little spendy but I watch for sales and discount codes
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January 2024 by Sara Tremblay-Malenfant
I recently bought 4 shredded latex foam pillows - 3 for me and one as a gift. I love the feel of the pillow and the weight it has to it. I also love the fact you can remove stuffing if needed. It definitely feels like a luxe product. However, it smells way too much like latex and it distracts my sleep. My husband cannot stand the smell either. I thought being organic, the smell would not be as strong. My quest for the perfect pillow is unfortunately not over yet...
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January 2024 by Jelena Vidic
I love that my body pillow is non-toxic and made out of completely natural ingredients - that was the most important thing and main reason why I opted for Obasan. It's also great that it comes with washable covers. The pillow itself is super-firm and that is what makes it uncomfortable + higher price point is why I gave it only 3 stars.
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January 2024 by Ariane Bélanger
I love my mattress topper! I got it just before winter and not only does my bed warm up faster thanks to the wool, but my lower back pain has greatly reduced now that I have something soft under my body. I recommend!
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January 2024 by linda king
After years of searching and discarding pillows that just don't live up to the hype I ordered a shredded latex pillow from Obasan. Brilliant! I will NEVER again spend money on anything but Obasan.
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November 2023 by Neil Cross
Best care you'll get for the best bed you'll ever own. Custom hand crafted natural materials. Custom personal experience.
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September 2023 by Jason Silver
I had been looking for on organic crib mattress for a couple months. Most had some organic components but also non-organic components. After a lot of research I decided to order the Obasan Crib mattress and received it today (took a week to make with delivery).The quality is outstanding, I’m more impressed with it than I thought I would be. Every inch of this crib mattress is premium quality. You don’t see craftsmanship like this very often. Thinking about driving to Ottawa to look at their adult mattresses.Also, customer service was great when I called with questions before ordering.
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September 2023 by Amanda Thang
Obasan is incredible. Their products are all very high quality. Their customer service is phenomenal. You can tell they care about their customers, the environment, and their staff. Ever since I've discovered Obasan (almost a decade ago), I couldn't wait to move out and purchase their mattress and foundation. I finally did and I was not disappointed. Not one bit. If you are thinking about buying their products, just go for it! You will not regret it. I am still loving my mattress, pillows, foundation, and mattress protector. It feels great to be sleeping on all organic and natural material -- no toxic emissions. Not only that, but it's so soft, comfortable, and cozy. The only thing I'm missing are the bed sheets which I will definitely buy once they are back in stock. I, without a doubt, recommend Obasan. Thank you so much!
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September 2023 by Syl J
Wonderful mattresses really well made and worth the money. We ended up adding the newest topper to our bed. It really enhances the plushness of the bed mattress as I prefer a slightly softer firmness. We were very impressed with the customer service. Many thanks to Darlie John and Adrian. Would not hesitate in recommending this company to anyone looking for a new mattress. Yes it is expensive but the divided mattress compartments allow for modified replacements when needed in the years to come instead of a whole new mattress purchase
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August 2023 by Mario Dignard
My experience with this company has been very aggravating. I’m trying and have been trying to communicate with them and I’m being ignored. They were fast at responding to me when I purchased a pillow but as soon as I mentioned that I wanted to return it I have had no replies (over a month ago).I bought this pillow thinking that I will upgrade my mattress next but guess I’ll be shopping somewhere else.UPDATEAfter posting my review I was contacted by the company with the explanation of what happened to my file. I’m happy to update that the company has refunded me and made things right.
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August 2023 by Heather Till
After being impressed with the quality of their latex and wool pillow, I decided it was time to upgrade my bed and I am so glad that I went with Obasan. Every aspect of the experience was fantastic - from initial interactions with Darlie and going through the purchasing process... to receiving the bed and getting to experience sleeping on it. The level of care and quality that they put into every product is impressive and it is apparent that they actually care about making sure that the customer is happy (Darlie was great with answering all of my questions and emailed pre-emptively after-purchase to check that I had recieved my mattress and to see how I was sleeping).Purchasing a new mattress is a pretty daunting task with so many options out there and so many marketing tactics that can be misleading, so I wanted to write my first-ever review for a product or company to share my experience and possibly help someone else with their search. The price point of latex beds is high, but after taking the risk of not being able to try it in person, I can confidently say that latex is an incredibly comfortable material for sleeping and I can't say enough good things about Obasan! I was having a lot of problems with sleep and waking up with a lot of aches and numbness due to a mattress that was too firm - but after a month on my new mattress, I am sleeping (and feeling) so much better. Good sleep is incredibly important and I highly recommend trusting Obasan to get you there.
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August 2023 by Bill Strange
Wow Obasan true to your word enjoyed it near two decades with no complaints only great sleeps but we had to to upgrade it's about time. Thanks for the in house set up and removal the guys were first class. Talk to you in another 20 years!
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July 2023 by Alberto Suárez
After sleeping in an Obasan mattress (and pillows) for a few months, I feel like I never knew good sleep until now. The whole shopping experience was phenomenal. The attention to detail, care and communication we experienced at their shop was outstanding. I would dare anyone to go through it and not buy a mattress. We are farmers and Obasan has helped us sleep better and get rid of pains and aches. It was important for us to source a product we could be proud of, and this checks all the boxes: incredible environmental stewardship, lack of chemicals, social responsibility, local, everything! Can't recommend it enough!
