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January 2024 by Ty P Pfaffer
I recently opened a new account with TD. I had the pleasure of being helped by Dylan. He was outstanding, super friendly, made the whole process super easy and fun! 10/10 customer service!
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July 2023 by Kailee Chambers
When I went to get my first mortgage on my own (December 2022) the beginning of the experience was great. I've always come to this branch to deal with all of my mortgage and loan needs. When it came to closing time (February 2023) and arranging my payment schedule and the proper amount that I was told I was paying there was terrible communication. They left me in the dark and when I went in to the branch they blew me off and only communicated via email. I will never deal with this branch again. It's really too bad, their customer service used to be great.
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January 2023 by Jared Kuepfer
Tough place to do business with. Poor hours and lack of communication.
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September 2022 by Glen Coombs
The service at TD in New Hamburg can only be described as unfortunate. After multiple attempts to make an RESP contribution, the red tape, coupled with lack of help or clarity regarding policies has led to nothing but frustration. We have both spoken to the branch manager on two separate occasions and are no further ahead. I would call this the worst service that I have ever received at any financial institution. As a family with two parents who work some pretty crazy hours, convenience is everything.
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September 2022 by Chris Strauss
No longer convenient, the "COVID hours" have made banking in person impossible for anyone who works 9-5.
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June 2022 by Ray Lynn
Not sure how anyone with a 9-5 job is suppose to bank here.
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January 2022 by Mike Kraemer
There is only 1 teller here that is decent at all. Most of them have no clue how to answer even the most basic banking question and the manager is extremely rude and incompetent.
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October 2021 by Sandra McConnell Richard
The staff at the New Hamburg Branch have always been very helpful and friendly.
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September 2021 by Christine Carey
I am always grateful when I have the bank clerk Chris. He is always so efficient and reliable in doing what I need.
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September 2021 by Cori SG
Worst experience. Avoid at all costs. Knowledge and respect are low priorities at this branch.
