-
September 2024 by theredcrickets
Did not have what I wanted but it was in the flyer
-
July 2024 by Adepoju Nafisat
Well organised and have good customer relationships
-
June 2024 by Mojghan Khanmohammadi
about 7 months ago I bought safty shoes from mark's in newmarket .It was not fit for me.Before 180 days of return policy I took for change unfortunately the manager didn't accept to change and as I am newcomer I couldn't convince her to change it because of my weakness in language. I bought another one from another store.Same time one of my colleagues with same problem could change it from same store.This made me so sad for different behaviour in customer services.
-
June 2024 by April U
Worst Mark's!!!!
They deserve zero stars. Went in today (June 1st 2024) to change my husbands work boots and he's only worn it for a month. The lady at the cashier said they couldn't change it because I didn't have a receipt. I went to barrie and they give me no trouble and changed without a receipt. The lady called the manager and the manager was was no help as well. Both manager and cashier ladt were RUDE. They seemed like they didn't know what they were doing.
WORST CUSTOMER SERVICE, GO TO BARRIE INSTEAD!!!
-
May 2024 by Allan
Very large store with a good selection of merchandise. Store is well laid out and doesn't feel crowded. Staff are very helpful.
-
April 2024 by A Sira
I had Waited Almost two months for a pair of boots that i ordered and had to contact the store 6 times to get updates on the the statues of the order, went to store to complete a commercial order was told they were to busy and come back another day. April/2024- They had ordered me the wrong sizes embroidered. Was told they would correct the order. It has been months, and I have not received my order.
-
April 2024 by Araz Percussion
I went to this location on April 22, around 7 PM. There were no available employees to help around men clothing products for a very long time! I went to an employee available at cash register. I had a couple of brief questions about a product; he gave me a wrong answer to the first one and interrupted the second question without giving a proper answer! He was in a rush though there were no other customers waiting!
-
April 2024 by Ali Asli
Management of store forced me to buy the safety shoes brand he has in stock no information provided to me I can buy online or more optionsVery rude attitude from him
-
March 2024 by ana hita
We bought a pair of hiking shoes YESTERDAY and wanted to return them today. With original receipt (which says up to 100days return). The cashier asked for reason, my husband said its not a good fit for his foot. The lady said that returns are ONLY if there is a manufacturing issue and maybe it is not the right size. We asked for a bigger size. THEY DID NOT HAVE IT and still refused to take the shoe back!We asked to get the shoes back from her hands to go to the location we originally bought from and return it there. This angry lady took the “paper shoe filling” part out, tossed them and gave our shoes back.** probably was thinking we wont be able to return them elsewhere without them? **And when we asked to get thoes back, she gave us the look ? and shake her head because she had to grab them from garbage bin.Totally unbelievable behaviour -which is rare in this country-, unnecessary rudeness.Poor customer service.No wonder there are many bad reviews for this store.And here is a picture of the shoe so don’t say it was worn outside.
-
January 2024 by Gotlib Pavel
Nice and friendly workers
-
December 2023 by R
I just got help from Ryan, as I was looking for steel toe boots. With his help, I found the perfect pair. Thank you!
-
December 2023 by Robert Zovinec
Not the Costco customer service. They bully you if you don't bring receipt with the bar code. Longest exchange ever.
-
December 2023 by Anya
The cashier had so much attitude for no reason. I almost didn’t wanna purchase anything but I recognized her disrespect didn’t have anything to do with the store. The jacket I got is cute but you can find something better and way cheaper elsewhere if you care about the money.
-
December 2023 by Perfection
Thank you Angie!!!!And thank you Andrey!!!I had great customer service with you guys!!!!✨✨✨✨
-
December 2023 by Angela Hudspeth
Quality all-wool base layers; anti-slip boots that allow you to walk o n ice without falling.
