Telus
Cell Phone Stores ,
Internet Service Providers
Hours:
17600 Yonge Street Unit TK5, Newmarket ON L3Y 4Z1
Hours
About Telus
Telus is a business that provides excellent customer service and helpful support. Customers have praised the staff for their friendliness, patience, and knowledge. Justin helped a customer find a new flip phone and even saved them money by switching their plan to Koodo, reducing their monthly bill significantly. The store manager, Andrew, resolved a complicated eSIM issue quickly and efficiently. Multiple reviews mention staff members like Matt B., Brian, Tessa, and Joseph, highlighting their helpfulness and caring attitude. Brian took the time to explain the TELUS Ambassador Program clearly, making a potentially confusing process simple and stress-free. Tessa assisted with the purchase of multiple new phones, answering questions patiently and courteously. Joseph provided professional and caring service, making customers feel valued after spending hours in the store. Overall, the staff at this Telus location are attentive, knowledgeable, and dedicated to providing a positive experience, making it a highly recommended place for various telecom needs.
Most Recent Reviews
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September 2026
Brian is the most amazing employee. He was very thorough and patient and helped me with everything and even took his time to walk me through everything a second time. He deserves a promotion. Best ever!
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September 2026
My experience at the Telus location in Upper Canada mall was beyond excellent. Matt B is super knowledgeable and friendly. They helped me understand everything thoroughly and made upgrading my phone feel easy. Thank you for such great service.
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September 2026
Tessa knocked it out of the park! Hands down the best experience we’ve ever had at any Telus location, or any other network provider. She was incredibly knowledgeable, polite, quick, and considerate.
More Comments(105)
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5.01 miles
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