Telus
Cell Phone Stores,
Internet Service ProvidersHours:
17600 Yonge St Unit TK5, Newmarket ON L3Y 4Z1 Hours
About Telus
Telus is a business that provides excellent customer service and helpful support. Customers have praised the staff for their friendliness, patience, and knowledge. Justin helped a customer find a new flip phone and even saved them money by switching their plan to Koodo, reducing their monthly bill significantly. The store manager, Andrew, resolved a complicated eSIM issue quickly and efficiently. Multiple reviews mention staff members like Matt B., Brian, Tessa, and Joseph, highlighting their helpfulness and caring attitude. Brian took the time to explain the TELUS Ambassador Program clearly, making a potentially confusing process simple and stress-free. Tessa assisted with the purchase of multiple new phones, answering questions patiently and courteously. Joseph provided professional and caring service, making customers feel valued after spending hours in the store. Overall, the staff at this Telus location are attentive, knowledgeable, and dedicated to providing a positive experience, making it a highly recommended place for various telecom needs.
Most Recent Reviews
February 2026
Went to Telus to purchase a new flip phone for hubby because he dropped his. Justin helped me. He also noticed that I was paying a lot for my Telus plan and he put me with Koodo and cut my monthly bill in half! Thank you!
February 2026
Joseph at Upper Canada Mall has been incredibly helpful! Excellent customer service
February 2026
Andrew was extremely helpful and knowledgeable. Very friendly and a great asset to your company!
More Comments(93)
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5.01 miles
TELUS Telecommunications, Mobile Phones
- Newmarket, Ontario