That Sewing Place is a friendly and well-stocked family-run store in Newmarket, known for its helpful and knowledgeable staff. Customers appreciate the store’s wide selection of sewing supplies, machines, and parts, along with reasonable prices that often exceed expectations. The staff are focused on helping customers find what they need at the best price, offering honest advice and practical recommendations. Many reviews highlight the excellent customer service, noting the staff’s patience, friendliness, and genuine enthusiasm for sewing. The store’s repair service is highly praised; technicians are skilled, quick, and capable of diagnosing and fixing machines efficiently, often while customers wait. For example, a customer with a 30-year-old Kenmore sewing machine received a diagnosis, a temporary fix, and a scheduled full service, all with friendly and attentive service. Another reviewer was impressed by the staff’s ability to quickly repair a sewing machine and explain the issues clearly, all at a reasonable cost. The store offers in-store and curbside service, with options for private shopping or test drives, and accepts orders via email, phone, or website. Appointments are available for repairs, assessments, and quick fixes. Overall, That Sewing Place is recognized for its helpful staff, quality service, and thoughtful approach, making it a trusted destination for sewing enthusiasts and beginners alike.
Best service!!! I always take my scissors to be sharpened. It’s always perfect! Order new coverlock Barnett b68 and it’s was delivered next day. Machine is so easy to work on!
February 2026
Fantastic sales team. Took the time to show me all that I needed to know for the PR680w. Highly recommend this store for friendliness and support.
November 2025
Helped with a quick fix for a small problem, very knowledgeable. Reservations required for regular service.
