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September 2023 by Kelly Tamburano
Ordered two phones that were on sale and included bonus points. After ordering on a Monday, I couldn't get any answers from the employee or the manager until the Friday (which I had to follow up for a 3rd day in a row) and then I was told that the prices had gone up and no points were available any longer. Their solution was to say " I'm sorry". The staff was friendly but they really struggled to answer my questions and weren't too confident about the rate plans they were selling. They seemed like they wanted to help until they lost the sale, then they weren't too concerned about helping. They need to get it together there! I won't be going there again.
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September 2023 by Aaron W
Helen was amazing! So friendly so helpful...spent all the time she needed to set me up right...she was thorough and professional and went the extra mile for me...so appreciate the service she provided to me! Thank you so very much Helen!
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June 2022 by Susan Tutt
Reza has been extremely helpful with my technical problems as I adjust to my new phone. He was also very patient and explained things fully when I was buying the phone recently
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March 2022 by Frank Alviano
My experience was very good. Plenty of stock and very good prices. PC Optimum points on qualifying offers are fantastic.
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March 2022 by Paul Vander Griendt
I have bought phones from this mobile shop twice in the past with very good service but my recent experience with the mobile shop was less than ideal. I went in with a question about my account and ended up getting sold a pair of phones for my wife and I. The mobilist was more focused on making his sale than my needs as a customer. He didn't present us with a few phone plans to compare and didn't mention the one he was presenting was going to be with a different carrier than the one we were currently on until much later in the transactions. I would not strongly recommend the mobile shop at this point in time.
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March 2021 by Amy Sooklall
Alain was a pleasure to deal with. He was friendly, knowledgeable and incredibly helpful. He went over and above to make sure I left happy.
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March 2021 by Gabe Aiello
The manager Lui is an absolute gem.
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July 2019 by B Keith Neely
Have used these people last 4 years or so.They have been great. Phone died this morning. Within a couple hours verified old phone beyond help. Got new phone, saved on monthly billing and overall cost because they know their products and all the cell plans.
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July 2018 by Tamryn Alberts
Wonderful employees and all very knowledgeable about service providers and phones.
