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February 2024 by roblox dorsa
Sherry is amazing. She treat us with respect and kindness, fixed my issues that i had from other sales rep and got us better deal, thanks for hiring this employee, great customer Service
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February 2024 by Michelle
I recently purchased a new phone and switched to Bell with the help of the staff at Wireless Wave in Newmarket! Saba was very professional as well as kind and made the process simple and quick! I recommend anyone looking to switch providers or purchase a new phone to go here!! :)
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February 2024 by Dr. Rob Murray
Saba was extremely friendly and helpful at Wireless Wave! She explained everything and made our change between cellular providers very seamless.
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February 2024 by Moein Valizadeh
There's a very beautiful sales representative her name is sherry, she is very caring and got me the best deal.i always send my family and friends to her because she always gets us good deals,also she is very respectful and professional. Thank to my friend for referring us to her and this company
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February 2024 by Sah
NEVER PICKS UP PHONE CALLS!!!
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February 2024 by Pedram E
The store experience was frustrating due to a long wait, with only one assistant attending to multiple customers. Despite requesting a Chatter SIM card and waiting for nearly an hour, I discovered a Chatter booth on the corner as I was leaving. Improved customer service and efficiency are needed.
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February 2024 by Hamed Shafiekhani
My experience with WIRELESSWAVE was excellent. Their staff(sherry)was very polite, courteous, and patient, answering all my questions with great patience. sherry was friendly and professional demeanor turned my shopping experience into an outstanding one. I confidently recommend everyone to avail themselves of this company's services.Thank you so much Sherry
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February 2024 by Andrew Gibson
This co is owned by Bell & Rogers. Problem (Bell) early after simple hardware upgrade as noted below. I was repeatedly - beginning ~Spring ‘23 - assured it would be fixed “over the next 2-3 billing cycles”. Updating this review a year later after filing with industry (funded) watchdog CCTS. Bell unilaterally changed rate plan. WWave appears limited in their ability to remedy despite no newly signed contract.Old: Jurgen and his team are awesome. Bit of an issue with our plan changing with Bell after hardware upgrade, but these folks jumped in and fixed it 100%. Thanks again, folks!)
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February 2024 by Abdiel Valladares
I have been a customer with you for 4 years and I have 4 active lines and Sergi has always served me with excellent attention, unfortunately I was on vacation and I had a woman who was the complete opposite, she started serving me and another client arrived and left me sitting there To give preference to the other, he made me wait more than 20 minutes and without telling me anything, I don't know if it was because I spoke his language, so I left there and never came back, I went to the other place right there in the square and the service was excellent. They lost a client with you, it's a shame because it was my favorite place.
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February 2024 by duran jeriel
I when this morning, was a girl there, after 5 min talking with her about my service and trying to get another phone, she left me because she when with another client, I was sitting there for 10 min and she never back to me, I was her if she can back to me and her answer was; wait!! Let me finish here!!!Very bad experience!!! Bad customer service
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January 2024 by Luis Patricio Coronel Martinez
I had the opportunity to meet Michael. He went above and beyond! From greeting us to providing us all the necessary information we needed to take a decision. He is a very knowledgeable person and got us a great deal compared to all the providers in the mall. Thank you again for everything Michael, we’ll come back for sure! The entire team including the sales manager were amazing!
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January 2024 by Susan Wonch
I had a very informative discussion with Jurgen at Wireless wave. Juergen was very knowledgeable and patient. I felt that he had my best interests in mind and that there was zero pressure. Overall great customer service and I was very happy with the experience. I would recommend that if you are looking to have Rogers complicated plans explained, that you pay him a visit.
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January 2024 by Mark and Anna Vince
The employee who assisted us, Saba, was spectacular! She was very patient, an excellent listener and provided top notch customer service. Would definitely recommend! Thanks again for all of your help!
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January 2024 by Алексей Клочко
I want to leave a review about this store. my rating is 5 stars because the best people work here. I would especially like to thank Sergei, he is simply a genius in his profession! He will find a solution to any of your problems! I recommend to everyone !!!!!
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January 2024 by Olga Paternina
Sherry was fantastic. She helped me find the best rate for my phone and provider. She was very kind, and helpful. I will be recommending her to all my friends. Come find Sherry for all your telephone needs!
