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September 2023 by F45 Training Oshawa Central
I recently placed my 2nd order with Cantex. They ship their orders super fast however this order had a few issues that necessitated that I contact Sidra at Cantex to request an exchange. Sidra was super understanding, prompt with her replies and very easy to work with. She triaged the issue and quickly offered an exchange for a better quality product with no additional costs incurred by me. I will not hesitate to recommend Cantex to anybody. Their customer first approach makes them so easy to work with and that’s crucial when an order requires an exchange or refund. Thank you Sidra!!
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September 2022 by Gabriela Gray
Great place to shop for bed linens and more! Sarah made the choosing what I needed and putting together all easily and seamlessly, very professional, friendly and helpful! I highly recommend this place to everyone!
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February 2022 by Takawira Mundure
the service was excellent, Jenny was very helpful. Went above and beyond our ask. Best service and great quality.I recommend their services anytime
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February 2022 by Susana Perez
Sales rep made you feel like she is your friend. Updated the orders through emails and did her best to accommodate my suggested delivery schedule. Will shop again for sure.
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February 2022 by Heartfelt Place
I got some struggles with the products ordering, but the customer service has helped me gone through it. I'm really pleased with the service.Thank you, the customer service team! You did a good job!Would contact them again for another products.
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February 2022 by Waeil Mohammed
My wife and I first came to know of Cantex after we stayed at a hotel in Niagara where there pillows were very comfortable for my wife's neck, we asked the hotel and they gave us Cantex information, we reached out to them and our call was answered by Jenny who has been great to work with, she is very professional and friendly, she was constantly following up from when we place an order and until we receive it then she will follow up again to see how the pillows are working for us a week or two after. We ordered twice and both experiences have been great, my wife liked there pillows a lot so we ended ordering pillows for all our children and guest rooms. Our friends tried them and they also wanted us to order for them. Each order took about 2 weeks from when we placed the order but Jenny explained that in advance and it's because they make them when orders are placed, shipping was very reasonable priced too so we choose to ship to our residence instead of picking up ... we highly recommend Cantex after both experiences and we will be checking some of there other beddings soon too.
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February 2022 by Jecka Dickinson
Was so ecstatic to find a wholesale distribution locally with the option of curbside pick up to bypass shipping costs! The service and communication with Jenny was very prompt, concise and friendly! Super professional and a pleasure to deal with! Thank you Jenny and Cantex, I will be emailing you directly from now on!
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February 2022 by Siobhan Dempsey
I've ordered from Cantex many times and am always impressed by the speed of delivery, sometimes next day! The products are as described, very competitively priced and I'm happy to support a Canadian company. You won't do better on Amazon.
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May 2021 by jenis choice
I have been ordering products from this company since 2017 and I am always so impressed with the customer service; they are really polite, very knowledgeable and know how to handle issues very professionally. I am a small business owner and I purchase all of my products that I require to fulfill my clients custom linen orders from Cantex.I used to purchase from so many different/other suppliers and now I specifically choose to order from Cantex. Simply because their customer service far exceeds all other (wholesale/retail) companies, in regards to meeting my specific needs.The last time I placed an order there was a slight delay, but it was understandable because of the holiday season and everyone trying to deal with the effects of Covid-19.I was informed by their customer care agent (pretty quickly after confirming my order) that there would be a delay. I was so impressed with how they made a point to go above protocol to let me know about the delay... So many other companies I have dealt with in the past don't inform you or even provide you with an updated status on your order until you call or complain!I cannot wait to receive my most recent order - Blankets, Aprons, and Napkins.PS. They have the best Ibex Blankets (I haven't been able to find these anywhere else, since Sears closed!) Plush Blankets and Duvets.I would definitely recommend this company to my friends and to anyone looking for great quality products with exceptional pricing!
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May 2021 by Keith Guyitt
I ordered 12 pillowcases from Cantex, along with some other items. The package of pillowcases contained only 7, missing 5. I contacted Customer Service to ask if I might order another 12, with the cost reflecting a credit for the missing 5. I was not terribly put out about this--things happen. The credit was approved and an online invoice sent. The pillowcases arrived yesterday--a perfect set of 12 for the cost of 7 and no shipping charges applied. I was most impressed with the way in which my problem was handled and the speed with which it was done. I was pleased with the timely and friendly emails from Jenny and Sidra. I would certainly order from Cantex again based on their products and customer service.
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May 2021 by Lawni Langstaff
The customer service at Cantex is amazing! They take the time to answer all your questions in a timely manor, and if they don't know the answer, they search it out for you. The quality of the linens that I have ordered are excellent! As a Wedding & Special Event Rentals company, it is very important to have high quality linens. This save you time and money in the long run. The fabric doesn't wrinkle as much compared to other linens we have carried and they don't stain as easy either. Highly recommend Cantex Distribution Inc. for your linen needs!
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February 2021 by Richard Khan
Very courteous and knowledgeable group. They were helpful to assist with my requirement twice for choosing suitable items for distribution to those less fortunate.
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February 2021 by Clinique Chiropratique St-Lin
Impeccable service! Great products! I recommend this company to all my collegues.Dre Mélissa Houde, Chiropractor
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February 2021 by Lorenzo D'Amico
very bad company bad quality linen rip off artists
