“They always have a great selection! The store is super spacious and the customer service is on par! Prices are great especially for having a very messy eater. Lots of toys and equipment to keep baby busy year round.”
“Went shopping here on Friday night and they had a good selection for myself and my wife. Store was clean, friendly environment. Multiple staff members were helping my wife and made her feel really good about the clothes she bought, the girls here have great customer service.”
“I visited Urban Kids last night to pick up a few things for my 4-year-old son, and Chynna helped me. I came back again today (November 27th, 2025) and was lucky to have her help once more. Her customer service is absolutely amazing! She listens, prioritizes what you need, and still manages to help everyone around her with such kindness and professionalism.
She truly deserves to be recognized for the great work she does. We’re local here in Niagara Falls, and we will definitely be coming back often. Thank you so much, Chynna for your help for the stuff for our 4 yr old boy ?”
“I went this morning (10/12) to get my boy an outfit for his first pumpkin patch adventure. There were 2 lovely ladies working! They were so kind & helpful! My husband and son were in the truck, & when I was showing my husband what I had gotten, I saw this little note in there! Made my day, so sweet!”