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May 2023 by Kevin McNeilly
My husband was worried about the CRA Strike they were predicting so we went there in Niagara Falls., Online it said 29.95 for basic - my husband is on OAS/CPP and I had nothing to claim as I am dependent on him and she even talked me out of claiming my DTC or it would have cost more she said .$169.48 for a few T5's? Rip Off Artists. DON'T GO THERE we also had an appointment for 10 am, it was dark and we had to wait for the employees to stroll in after 10:00
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May 2023 by amandeep kang
I have been doing taxes with HR from last two years.This time I went to their Montrose in Niagara Falls to get my T1 for last two years.Due to some reason I was unable to downlaod them.Tyler went above and beyond and helped me to get them.Tyler you are the best.Thanks for all the help.
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April 2023 by Candy Musyoka
These guys are amazing! High level of professionalism, friendliness and dedication. My agent Lynn in the Montrose branch office, she's the best, I couldn't ask for more.
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April 2023 by Pywest Kyler
I been doing my income tax here for the last 3 years and they are awesome and great, very easy going and great work, thank u all. Btw I'm out of the country and have very limited to the phone, I was wondering if I can email my info and file it over the emails, if yes what's the email that I can send my documents to, please? Thank u very much in advance,
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April 2023 by Arturo Alamo
Lynn Littleton is such a excellent tax expert. She was nice and did my taxes quick and easy. Totally recommended.
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March 2023 by None Private
Went there to file a single tax return. Elvina the employee took 2 hours to complete it. She couldn't figure out how to properly work the computer. Then had the audacity to charge me $129.94. When I objected to the price, I was told to call head office. I did that and have gotten no response.
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March 2023 by Cynthia ,Cindilou Sanders (Thia)
I enjoy doing my taxes with this staff friendly helpful and hardworking for your money...Been here for YEARs. Trust noone else!!!!
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January 2023 by Jayda Seward
Nancy was very helpful and efficient! Great customer service
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November 2022 by ruro5117
excellent service she did mine as soon as she could because it was almost past due. Stayed later for me went above and beyond. I am grateful for their services.
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May 2022 by Cheryl Agoston
If you know the classic Monty Python Cheese Shop sketch, you'll know where this is going. Like the Cheese Shop that had no cheese, this Tax Shop was not about to do our taxes. There was no receptionist, and the lights were dim and blinking. There were no signs of life: no customers, no voices. We thought they were closed, and just forgot to lock the door. Finally, someone came out from behind the bank of bland, tired dividers, scowled at us, asked us what we wanted, fired off a list of outlandish excuses why they could not do it (nearly scolding us for even asking), and finally sent us packing with our T4s between our legs. But thank goodness: bullet dodged. She did us a favour by prompting us to move on and find a highly competent, professional firm to do the job.
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May 2022 by Christina Marianos
Unfortunately first impressions are everything . Called to make an appointment and right off the bat the woman who answered was so rude and gave attitude. I asked for an appointment and no. Didn't sound professional one bit. Called a different location and got in right away with zero attitude.
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April 2022 by Heather Gatfield
I'll never go here again. Very disappointed cuz I think this was my 3rd year. But it's also my last. They told me 1 price when I dropped my stuff off & then when I went to pay & have stuff sent off. They said price went up. Well they should've called & told me that it was going up if I didn't come in & take care of it. Not wait & then say...surprise. They should've then honored the price that they orginally told me then. Just bad business to me. I've owned my own business and would never do that.
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April 2022 by Jesse James
Helpful place and friendly service ... dropped my taxes off had them done in like 2 days..?
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August 2021 by Stefan S
They are taking far to long, I'm already late if they cost me more money I'm not paying. I'll do it myself.
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July 2021 by Jamie Tries
Hr Block.CommentNo comment.2021
