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October 2024 by Dawna Perry
Julia is fabulous!! So responsive and always fits us in quickly. She is delightful to talk to and her love of animals is so visible. Highly recommend!
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September 2024 by Stephanie Dell
Omg we absolutely LOVE Julia!!!! She takes her time she is so sweet and easy going! My Nova is absolutely obsessed with her, she gets so excited when we just turn down her street!!! Her prices are fantastic, I am SO picky when it comes to who deals with my baby, and I would trust Julia with Nova ANY DAY. She is so great with replying and working within our schedules!! 10000% recommend!!!! BEST groomer in Niagara!!!! đ©·
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March 2024 by Todd Mogy
Sadly ghosts clients
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January 2024 by Sean Arnold
I've been going too Julia for 2 years, almost 3. She's groomed our Aussie Shepard/boarder collie and we loved her! Loved what she stands for, how it was 1 on 1...and just her pure attention too detial.Sometimes there would be problems on her side and ours and we always worked it out and communicated.Recently a injury happened (with our old dog groomer) and pushed back dates again and again...and it was posted that her friend was helping Julia with clients. When reached out about getting our dog's groomed...no texts were answered...but posts on IG were made.In December it was made public she would start grooming again, and to contact her for a time. My wife contacted her....nothing. We waited 48 hours...I contacted her and nothing. I continued to contact Julia 2 other times! Thinking something happened...and expressed my concerns about it...to no avail.She still has NOT responded to my wife or I to this day, and we were left with to find another groomer. She's never had a problem with our dog, or has expressed concern for grooming her.5 stars for grooming, 1 star for unprofessional lack of contact.
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November 2023 by Katrina M
Unfortunately Julia would not return our calls, emails, texts, or social media messages to book a second appointment. We brought our dogs to be groomed once and she said they were well behaved and welcomed back. I am very disappointed and frustrated in her lack of communication. If you are lucky enough to get a response back, the grooming was fine for the price paid.
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November 2023 by Karen H
Julia is amazing!!!
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January 2023 by Laura FED
5 stars for grooming if she answers your call, text or message. 1 star for not answering messages or texts. If there was a problem it would be nice to know so we can work together instead of just ignoring. Hope others have a better experience.
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January 2023 by Reviews Only
Communicated through two different channels. Couldnât book an appt. Itâs fine but at least tell me youâre busy or something. Her response was âSoRrY yOu FeEl ThAt WaYâ. Clearly sheâs unstable.
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December 2022 by Cassandra T.
Julia is fantastic - so kind, personable, and great with making my dog feel right at home. She always does a great job and goes above and beyond in her service and care. Cannot recommend her enough!
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December 2022 by L Banga
The BEST groomer in the falls. The 1on1 service your dog receives is top tier. Taking my dog for a groom isn't a scary experience for him anymore. He is absolutely in love with Julia. She treats your dog with the same love and respect you give your dog yourself. 10/10, would recommend Leash and Lotus Dog Spa to anyone. Humanity over Vanity ?
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December 2022 by Valerie Mackay
Our Dogs Roxy & Brady love to go see Julia! She is amazing with them and offers great services.
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April 2022 by Logan
The BEST groomer in the falls. The 1on1 service your dog receives is top tier. Taking my dog for a groom isn't a scary experience for him anymore. He is absolutely in love with Julia. She treats your dog with the same love and respect you give your dog yourself. 10/10, would recommend Leash and Lotus Dog Spa to anyone. Humanity over Vanity đ
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December 2021 by Natalie MacCarl
Myself and my dog Bear love Julia. Leash and Lotus Dog Spa has been in Bear's journey during his rescue and adoption to trusting others more and not being scared of the world. Julia takes so much time and patience making Bear comfortable in every capacity during his visit which is beyond appreciated. She has a customer for life and i cannot recommend her grooming enough.
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December 2021 by karen roma
Julia is amazing! my aussie shepherd loves going to Leash and Lotus Dog spa for her monthly grooming. She comes back looking and smelling so good. I love the report card too!
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December 2021 by Jocelyn Longridge
Julia is amazing. So kind, CLEAN, patient and talented. My dog is super scared and Julia makes him feel comfortable. Highly recommend Leash and Lotus Dog Spa!