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January 2024 by CB CB
Today I was in the store and a sales associate that helped me was GREAT ! I got apair of work boots and work pants . The whole time she was there helping and very Attentive to my needs . I was not the only one she was helping there were others as well and she still managed to serve and keep us all happy at once . As well I was quite impressed with her knowledge of the products in the store and answered all my questions with no hisitation . As a man shopping is something I prefer not to do but Sam made it a bareable time! So happy and impressed with my experience at this location I will definitely be back !!! Anyone going in look for Sam for help she was great ! Thanks so much Sam!
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January 2024 by Holley Smirnov
Decent sized store with lots of products, so it can be a bit cramped. Large mens section and lots of shoes.
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January 2024 by Damini Patel
Found everything what i want. Lady was helpful in finding the shoe sizes from back.
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December 2023 by KoolKat
Great Black Friday Sale ! Went shopping for waterproof running shoes. I found the best bargain ever With the help of a very knowledgeable associate named Randy, I picked the perfect running shoes. HI-Tech shoes regular $129.99 were on sale for 38.99 plus TX.This store is very well laid out, all associates I interacted with were very helpful. It was quite busy when I got there but it was only a short 5min wait to check out ?If you're looking for a bargain where the quality is excellent then this store is for you. They have coats, jackets,Jeans , sweaters , socks, hats , scarves, gloves and so much more .You will not be disappointed here as there is something for everyone and excellent customer service . Thank you to all staff !
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October 2023 by Gone Postal
I have to go to this store to get shoes in my size.
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August 2023 by Brie Stevenson
I was really disappointed with my visit today. I had a stroller and wanted to try on some clothes. There was very little room to get through racks to look at clothes. There were empty boxes laying all over the main pathways that I had to keep moving out of the way to get by which is a huge health and safety issue. Then the last straw was that the don’t have any accessible change rooms. When I had to find a worker to ask about a accessible change room she didn’t even know if they had one but was told no by another employee. This location was lacking in customer service and products. Next time I’ll drive further and go to Fort Erie or Pen Centre location where they actually acknowledge you and you can at the very least walk through the store without tripping over boxes everywhere left unattended
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July 2023 by Tammy Prazza
Had to return an item to exchange, an online purchase. Ethan (I think was his name) was so very helpful. I love shopping at marks and it’s nice to have a true customer service person to deal with!I’d give 6 stars if I could!
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July 2023 by J M
Always find something to buy for my family. Great selections, quality and value. Good prices and there are often excellent sales. Staff is pleasant and helpful. Great parking and the store is conveniently located near Zehrs, Canadian Tire, SportChek, Staples and Dollarama, just to name a few as well as many other stores. A one stop shopping location!
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June 2023 by Jennifer Schoenhals
Went in to pick up shorts with my tall son who has a small waist and thick legs. Two ladies helped us. Looking for another pair in the correct size that was not easily found. A totally pleasant experience and the cherry on top was that they were on sale.
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April 2023 by Karen Oreskovich
Lovely staff. They really offer superb service. Kudos to Elisha for helping me. Store is clean, organized and in a good location.
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March 2023 by Sean
It's ok, it's nothing above and beyond, the boots I bought a few months ago failed when I went to return them I was told they went on clearance and all they could give me was 0.01$ towards a new pair when I called the head office they told this isn't true they should of honour a warranty, also when I asked for Dakota contact no one knew how to contact the manufacturer they sell this brands gear for 100s of dollars and have no clue how to reach out to them? Come on, give me a break.The size selection sucks the first pair I bought was too big (I wore bigger socks that day as it was my fault granted) so I went to get a new pair, they don't have half sizes, I needed an 11.5 but they had none so I had to try 20 pairs to find an 11 that fit bigger.I'd recommend maybe going elsewhere, maybe Muller's or across the bridge to the states to get a pair.The boots I ended up with are actually good they're comfy on the bottom of my foot but ankles are still sore as they're no broken in yet.
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January 2023 by Rachel Holierhoek
The store was tidy, though cramped. It was easy to find the items we were looking for. We checked stock online before visiting this location. Not a fan of the in-one-door-out-another setup. Clearance items are somewhat hidden around the store. Staff was friendly, but not overbearing. Checkout smooth despite long line.
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December 2022 by C. Notar (Notar)
Friendly staff and great service. Something you don't get in the Welland store.
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December 2022 by Mick Kiss
Love this location ,always well stocked and great selections ,sales are great too.They actually shipped my work shoes from out of town .Will shop here from now on for mywork needs .
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November 2022 by Summer Schafer
Great selection of clothing for both men and women. Sale prices were good especially for their quality as well as other ways to save such as signing up for emails online. Return policy very fair. Staff extremely friendly, will definitely be returning for my family and myself!