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February 2024 by Shanna Santry
I actually love bringing my cars into them. They are very knowledgeable and great to work with so that you don't break your bank. They are all so friendly and professional to work with, from the front staff to all the mechanics. I highly recommend them for any vehicle work you may need to be done.
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December 2023 by Evelyn Kafie
Great work and sensible price
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November 2023 by Noah Rossi
Fantastic work completed in a timely manner, impeccable customer service! Thank you again Cal from front desk.
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November 2023 by David Phimister
Good people great place come and try it you will not be disappointed
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September 2023 by Lamees Shawaf
DO NOT COME HERE!! My sister recently bought a car that this mechanic did a diagnostic on and provided a conditional safety for (needed rocker panels and radiator support). He assured her it was only these repairs needed.After she purchased the vehicle and doing the repairs, she was told by several other mechanics while trying to get safety, that this vehicle was garbage and falling apart. The underbody has rusted over and cannot be certified without more major repairs. She is a newly graduated student who has worked so hard to save up for a car since the market is so bad. She’s out thousands because the mechanic either lied or was uneducated enough to give a proper diagnostic.EDIT: When we were there she asked the mechanic multiple times to check the car he said he already did and all that’s needed is those things my sister asked, are you sure he said yes. He would only check the car if a check engine came up or something came up. mechanic reassured saying that fixing that body work would give us a safety and even suggested different methods for that specified work in order to pass safety. No mention of anything else.
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September 2023 by Fatemah Shawaf
I recently bought a car that this mechanic did a diagnostic on and provided a conditional safety for (needed rocker panels and radiator support). After purchasing the vehicle and doing the repairs, I was told by several other mechanics while trying to get safety, that this vehicle was garbage and falling apart. The underbody has rusted over and cannot be certified without more major repairs. I am a hard working recently graduated student who has worked hard for their money and to be taken advantage of and in a hard time in my life is terrible. I will be pursuing this as far as I can take it.Response: When I was there I asked the mechanic multiple times to check the car again and he said there was no need, he said he already did and all that's needed is those things. I asked if he was sure because I really needed a reliable car, he said yes. He would only check the car if a check engine came up because that would mean something changed since he last saw it. Mechanic reassured saying that fixing that body work would give us a safety and even suggested different methods for that specified work in order to pass safety. No mention of anything else.Services: Exhaust
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September 2023 by Tara-Lynn Black
So grateful for the team here, solved a problem that no one else could figure out, and for a reasonable price. Won't go anywhere else anymore.
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May 2023 by Dinesh Tuteja
They are awesome. I will definitely recommend them. Very professional and competitive prices. Front desk guy is very friendly and polite. ?
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May 2023 by Salmaan Moledina
Tyler and his team run a great shop, responsive and recommendations are made with the customer in mind, not shop revenue. Very trustworthy and knowledgeable.
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April 2023 by Patrick Provost
Best service in the region. No messing around, prompt and great guys.Service: Auto engine diagnostic
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March 2023 by Lucille Lupia
I've been a customer for about 10 years. They have done repairs and body work for me and my family members , as well as for many of my friends. I highly recommend them because they are professional, thorough and above all, honest. They stand behind their work. The collision department currently did an awesome job on my new truck. Greatly appreciated.Many thanks!!!Service: Body & Trim
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March 2023 by Bubbles Campo
We were visiting Niagara Falls when the brake light came on and would not shut off. Not wanting to take a chance to drive back to Montréal with this issue I started to search online for a garage. After searching for good reviews online, as well as looking for a CAA approved garage, we chose Napa Auto on St. Paul street in Niagara Falls.We called and explained the situation to them and were told we could come by anytime, so we went immediately. Once we arrived, we were seen right away and the car was examined. Within less than 20 minutes they had fixed the check engine light (which I had not asked for), checked and fixed the tire pressure and then did a diagnostic on the brake light issue.To my amazement, they did not charge me a thing. I was so overwhelmed by their kindness as I had been freaking out about the drive home.Extremely honest, hard working and personable staff. If I could give more than 5 stars, I would. Thank you so much for everything. You have no idea how much this meant to me.
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March 2023 by Bubbles C.
We were visiting Niagara Falls when the brake light came on and would not shut off. After searching reviews online as well as looking for a CAA approved garage, we chose Napa Auto on St. Paul street in Niagara Falls. We called and explained the situation and were told we could come by anytime, so we went immediately. Once we arrived, we were seen right away and the car was examined. Within less than 20 minutes they had found the issue. Extremely honest, hard working and personable staff. If I could give more than 5 stars, I would. Thank you!
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December 2022 by Lisa Rowe
Great staff! Got a great deal on my oil spray too! Thanks you again!Service: Battery
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December 2022 by Zelda
I went to NAPA to get my ford fixed many times and it’s always honest and reliable. They are busy so sometimes slow. Advantage is the BEST tho because even tho I didn’t end up fixing my car here (it was a write off), the owner was so awesome and honest… helped me a lot. Will def return
