The Rogers store at Niagara Square in Niagara Falls is a one-stop shop to stay connected. It offers a great selection of cell phones, smartwatches, and tablets with mobile plans to suit your needs, including internet, TV, and home security bundling for savings. Reviews highlight fantastic and great customer service, with staff described as professional, courteous, helpful, and patient. Customers report a great experience where problems are resolved without feeling rushed, even when busy. Specific mentions include excellent help with starting new plans, transferring numbers, and receiving extraordinary time and effort during technical support like setting up a new phone.
Had a phenomenal experience at Roger’s today with the help of Amanda! She was extremely knowledgeable and very helpful, she helped us upgrade all 3 of our families phones as well as sign up for the rogers credit card! It was a speedy and enjoyable process thanks to her expertise!
December 2025
Adam and Brandon were a big help . Great customer service and we got a deal for 100gb and unlimited for 35$. I may be completly switching all my phones from telus shortly if this plan is good on our phone!
December 2025
Brandon is fantastic and I cannot say enough nice things about his customer service. I have been a loyal customer for many years and Brandon has always taken care of me and has been able to fix every problem I’ve come in to the store for. Thank you Brandon for all your hard work and wonderful customer experience!!!