Roots is a premium outdoor lifestyle brand established in 1973, known for blending the best of cabin and city styles. The store at Fallsview Casino offers a variety of products, including clothing for women, men, kids, and toddlers, leather goods, footwear, and accessories. Customers frequently praise the friendly and helpful staff at this location. Reviewers highlight the exceptional service provided by employees, such as Debbie and Kimberly, who are described as warm, knowledgeable, and dedicated to enhancing the shopping experience. Shoppers appreciate the personal attention and care they receive, often feeling like VIPs during their visits. Many customers mention returning to the store because of the staff's commitment to customer service and the quality of the products. Whether looking for comfortable clothing or stylish leather items, visitors find a welcoming atmosphere and informative team ready to assist with their needs at Roots.
Beautiful and well organized ROOTS @ FallsView Casino Resort, Niagara Falls. Friendly Customer Service. Wheelchair ♿ accessibility entrance available. Selections are best for all family members and Great Gift items are available for all seasons and Holidays too.
August 2025
Great canadian quality clothing! A MUST if you are at Niagara Falls ...
September 2024
Thank you for being here. I needed a Tshirt made from only cotton, without huge brand advertising, and here I found it. The staff, two ladies, were informative and pleasant to interact with. Thank you.
