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January 2024 by Sukreet singh
Most unhelpful staff ever. I needed some help because of a family emergency. They straight up refused to provide help. Moving to a different bank as soon as i can
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January 2024 by Nadia Lucía Zechinelli Zanella
Very fast and friendly service. I got my issue resolved quickly.
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December 2023 by Rob Saidi
Absolute shady snakes! Phoned my employer, lied saying it’s not a marketing call, my employer calls me in an urgent rush thinking it’s important…nope, it’s just their shady business practice trying to sell products and services: “we happened to come across your profile (no you didn’t, you’re going through your leads warm calling existing clients) and have some ways we can save you money (sell you a product where we can make some commission)”. When did I give you permission to phone my employer?!? I didn’t apply for a mortgage or anything where I have given you that permission. I get these sales pitches through emails from them all the time, but never had these snakes grew balls this big to phone my employer, all in the name of making a buck! Absolutely unbelievable! So shady! To lie and say it’s not a marketing call, when it blatantly is…and to phone someone employer…so unprofessional. I’m have several products with these guys but I will be changing them all as soon as possible! I will not condone such ethics. Pretending like they are trying to help clients, when in reality they are just trying to sell a mutual fund.
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December 2023 by Carlos Wunderlich
The branch does not respect their own open-hours schedule. What a waste of time.
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November 2023 by mohpreet kaur
Zero stars.only because the receptionist at the front desk was so rude without any reason. If somebody has a quick question, just answer it and let go. You dont have to make weird faces or be rude. Other employees at the desk are really sweet. Stop working in customer service!!!!!!!!
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November 2023 by Zoe Lerner
you’re a bank with millions of dollars but can’t fix an atm machine. none of them work properly
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October 2023 by kaushal Luitel
Apart from every bank in Canada, Scotia Bank is my favourite. Talking about the service, transaction everything’s better way more better than compared to other bank. I have my account at McLeod square. Talking about this branch perhaps it has the best service for its customer every people here are very friendly, Environment is very clean and good, Front desk staffs are very cooperative and everything is good. If you are thinking about opening a bank account here in Canada than Scotia Bank would be the best one and if you are in Niagara Falls than McLeod Square i recommend!
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October 2023 by Jean B.
Served professionally today by customer service agent/front desk, he was very helpful, listening and assisting with providing much details and examples which I needed!Thanks for the best service
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October 2023 by HARDEEP KAUR
Wendy was really helpful. She assisted me and was very kind. Thank you
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September 2023 by Arsh Sandhu
We went there without appointment. Still, Chris (Financial Advisor) prioritized helping us in his lunch break. I really appreciate that. He explained us every detail in polite and humble manner. Thank you so much for helping us.
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September 2023 by Syed T. Haider
Recently had a regrettable encounter with Scotia Bank that provided an abysmal level of customer service. It is disheartening to recount my experience, but I feel it is necessary to warn others.Beware and remember, there are better and prfosdional banks out there.
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September 2023 by Anas ELASHI
Worst branch everSuper slow new attendants and the old ones are nasty and unpleasant,Being self employed I usually deposit any cheques with either my name or my company name with no issues.I walked in to deposit 2 cheques, one of them is on my name the other has my company name that I own.They refused to cash my company one because they are bushing me to open a business account with them that I do not want.I did not want to make a seen and took both cheques to my branch who always took all my chequesShame on you scotiabank for having just a horrible female version of Mr. BurnWill never return to your branch and will file a complaint to your head officeFigures why you are at 3.5 star instead of 5
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August 2023 by N Francis
Slow, the tellier told me wait for 5 minutes but it lasted for almost an hour! Would have been respectful to let thecustomer know that an appointment is needed rather than a long wait. Not really worth even one star sorry!
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August 2023 by Osiyemi Oluwayomi
Nice and friendly staffs
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August 2023 by Richard Castro
Not accommodating staff. I had a lot better help thru customer service via phone.
